October 14, 2014

McDonald’s USA will answer questions from customers through a multichannel effort called “Our Food. Your Questions.” The company invites people to submit their food questions via social media. 

August 14, 2014

Almost one-in-three (31%) of U.S. consumers say wanting to see/feel items in person would make them shop at a physical store instead of online.

January 27, 2014

Wal-Mart Stores is eliminating the positions of about 2,300 Sam’s Club employees.

December 2, 2013

To describe the HSN of today as a TV shopping channel is both woefully dated and reductive. The company, a division of HSNi, has evolved into a multichannel leader, where digital commerce accounts for 36.8% of its $2.2 billion in annual sales.

HSN’s 24/7 shopping format, which bowed in 1981, now seems positively prescient amid the rise of e-commerce.

October 22, 2013

I’ve tapped Dave Cheatham from Phoenix-based Velocity Retail Group, an X Team International Partner, to help me examine the recent ups and downs of the local retail market in Arizona — and what the lessons learned here mean for brick and mortar retailers nationwide.

October 9, 2013

Amazon remains the world's most trusted retailer despite widespread criticism of its tax affairs and labor disputes.

September 30, 2013

Macy’s, Inc. plans to hire seasonal associates for approximately 83,000 positions at its Macy’s and Bloomingdale’s stores, call centers, distribution centers and online fulfillment centers nationwide for the 2013 holiday season.

June 19, 2013

George Zimmer, the founder and pitchman of Men’s Wearhouse, wasted no time in firing back at the company that fired him as executive chairman on Wednesday morning.

April 15, 2013

Tiffany & Co.’s dazzling jewel box in downtown Manhattan’s SoHo neighborhood captures the retailer’s signature elegant feel and heritage of craftsmanship.

January 25, 2013

By Bradley W. Snyder, Tiger Capital Group

January 7, 2013

1. Baby & Child, Santa Monica, Calif. A brand new concept from Restoration Hardware, Baby & Child offers a hip, modern take on upscale children's’ home furnishings. With its taupe tones and sophisticated stylings, this new format is far removed from the pastel, whimsical universe of Pottery Barn Kids and most other kids’ stores. Read More

January 4, 2013

As I prepare to pack my bags for New York to spend a few days in the NYC office and attend the National Retail Federation’s “Big Show” held at Javit’s Center from Jan. 13 to 15, I feel compelled to bring up this point about the annual NRF convention: it isn’t just for techies.