October 6, 2014

Pharmacist and staff interactions with customers are increasingly important drivers of satisfaction and share of wallet for both brick-and-mortar as well as mail-order pharmacies, while the speed of delivering and ease of ordering medication also drives satisfaction with mail order pharmacies.

July 1, 2013

CVS is adding a feature to its mobile app that allows customers to check for potential drug interactions by comparing over-the-counter medications they buy with existing over-the-counter and prescription medications they already take.

May 31, 2007

In a world increasingly diverse and pluralistic, retailers in many ways are in the center...