Parking lot maintenance is taking top billing in retail, as a growing number of facilities managers realize that extending the life cycle of an existing parking lot paves the way toward reduced expense in the long run.
Chain Store Age talked with Rose Paving’s C.B. Kuzlik about retail’s renewed focus on maintenance in today’s cost-conscious climate.
What role does weather play in parking lot management?
Winter is fast approaching — is your facility ready? Statistically speaking nearly 80% of all slip and falls are due to snow and ice, and they occur mainly in parking lots and sidewalks. As an expert witness and consultant in the field of risk and liability due to snow and ice, I see incidences that could have been avoided had the facility performed a pre-season property assessment.
Parking lots serve as the first point of entry for customers and, as such, are an important brand touchpoint. Chain Store Age spoke with Dan Flaherty, national accounts executive, Ultimat/Crius Corp., about how retailers can maintain a positive first impression without breaking the budget.
What, if any, impact does a badly maintained retail property have on customers? Can it affect business?
Record snowfall last season spelled trouble for many roofs and parking garage decks. The continuous storms that dumped more than 2 ft. of snow in New England alone had facility owners frantically addressing weight load issues as heavy snow and ice threatened, and in some cases caused, roof and deck top collapses. The fallout: a rise in lawsuits as owners, insurance companies and snow contractors battle over snow and ice procedures followed, or not, in comparison with written contracts.