March 18, 2015

American Express is preparing to launch a customer loyalty program in the U.S. that will enable shoppers at select retailers to rack up points that they can use toward future purchases at Macy's, Exxon Mobil, AT&T and other participating companies.

March 10, 2015

Rising gas prices are taking a toll on consumer optimism about the economy. According to survey results released by the National Association of Convenience Stores (NACS), consumer optimism fell from 54% to 44%, the largest decrease in optimism since August 2014,

February 20, 2015

Loyalty brand agency Bond Brand Loyalty, a Maritz company, has launched SynapzeSHOP, a new consumer mobile loyalty solution for CPG brands.

February 9, 2015

Although it is now dismissed as a “legacy” technology, email can still provide value to retailers’ CRM (customer relationship marketing) efforts, as can mobile technology and loyalty programs.Study: Mobile, loyalty, email offer CRM value

January 28, 2015

Retail seems to have a faster moving cycle of jargony imperatives than many other industries: idioms du jour went from ‘online’ to ‘multichannel’ to ‘omnichannel’ in a few short years, closely followed by ‘mobile’ and ‘social.’

January 13, 2015

A new index called the Price Perception Index provides insight into digital pricing strategies.

January 8, 2015

Higher sales of discounted, low-margin items did not necessarily add up to a happy holiday season for Family Dollar Stores Inc.

December 17, 2014

Every retailer wants to acquire new customers, but not every retailer knows how to draw them in. According to new retailer and consumer survey data from loyalty intelligence provider Colloquy and sponsored by Chase Merchant Services, 60% of retailers admitted they lack reliable data to support effective targeting of new customers for acquisition purposes.

December 10, 2014

62% of shoppers say loyalty program membership is beneficial, but only 26% consider retailers’ programs worth joining. 

December 9, 2014

SEATTLE - Amazon.com  has added a new feature, called ‘Make an Offer,’ that allows customers to negotiate lower prices on thousands of items. 

December 8, 2014

Phillips Edison & Company announced a partnership with the LOC Card, a consumer engagement platform from LOC Enterprises which allows customers to participate in merchants’ loyalty programs and access their data and information from each program all in one place.  

December 5, 2014

Kohl’s Department Stores had a tough third quarter that included a 20% drop in profits, but the retailer reportedly sees its loyalty program and mobile wallet as important competitive assets.

December 3, 2014

Ever wonder what to do with all those unused loyalty points you probably have floating around?

November 24, 2014

Online coupon/deals site Savings.com, is launching the PriceJump mobile application for iOS.

November 18, 2014

The Vitamin Shoppe has signed a multi-year renewal agreement for Revionics price optimization technology.

November 18, 2014

Toys ‘R Us is offering exclusive benefits, including early access to Black Friday deals, to members of its Rewards ‘R Us loyalty program.

November 12, 2014

Declining gas prices may increase holiday spending this year—especially among men and those ages 18-34, according to a new national survey on consumer optimism conducted by the National Association of Convenience Stores (NACS).

November 3, 2014

360pi and JDA Software are partnering to optimize local pricing recommendations for retailers.

October 31, 2014

Walmart.com asserted its basket price leadership position over both Amazon.com and a Walmart supercenter, according to Kantar Retail’s third annual Walmart versus Amazon pricing study.

October 31, 2014

When we began applying optimization technology to retail, the industry had lots of data, but only a little science. 

October 29, 2014

It is clear that mobile has an essential role in omnichannel retail, serving as the bridge between in-store and online with shoppers using their devices for product research both in and out of the store, to store and manage points, coupons and gift cards, and increasingly, to make purchases.

October 28, 2014

LG Electronics USA has selected Ugam's Brand Intelligence solution to help manage its brand reputation and channel relationships in the U.S. consumer electronics industry.

October 20, 2014

What do supermarkets have to gain from a price war? Judging from the battles that have been raging around the world of late, the answer is--nothing.

October 20, 2014

True Value Company has selected 360pi to provide competitive pricing intelligence spanning 50,000 branded and unbranded products over hundreds of regional zones.