August 24, 2015

For retailers, holiday planning means organizing and optimizing the entire enterprise to adequately handle a sustained period of increased consumer demand.

August 3, 2015

Newly launched Amazon rival Jet.com promises to deliver the lowest prices available online through a dynamic pricing system that constantly scans the Internet for the best possible deals.

July 22, 2015

Even as retail marketing strategies shift in the new digital era, tried-and-true discounts still remain a crucial promotional device.

July 20, 2015

The countdown is on for the latest competitor to Amazon.com to take off.

July 17, 2015

According to CNBC, Piper Jaffray Internet analyst Gene Munster says Amazon s considering a purchase of Jet.com, a subscription-based e-commerce site that is currently in beta and set to officially launch next week.

July 6, 2015

Home Depot is narrowing its price gap with Amazon.com, which typically offers the lowest overall prices on home improvement goods.

June 30, 2015

While the days of glamorous expatriate writers tramping across Europe are long gone, retailers are increasingly trying to recreate the atmosphere of seamless access to whatever your heart desires, via mobile devices and apps.

June 29, 2015

Consumers, especially millennials, are willing to ante up for fee-based loyalty programs.

June 19, 2015

Retailers are increasingly placing a high value on competitive price intelligence.

June 5, 2015

While empty, decaying malls make for inspired photo shoots, most of America’s shopping malls are actually doing well. In fact, according to new data from the International Council of Shopping Centers (ICSC) and the National Council of Real Estate Investment Fiduciaries, shopping center occupancy rates were 92.7% at the end of 2014 – the highest level in six years.

May 28, 2015

Shoppers Drug Mart Corp. is providing members of its Shoppers Optimum loyalty program with My Optimum. My Rewards, a new personalized digital experience. The new digital platform includes an enhanced Shoppers Drug Mart app and a digital Optimum card.

May 19, 2015

Buying club DirectBuy is launching its My Rewards loyalty program.

May 15, 2015

The success or failure of any business in this crowded and complex marketplace comes down to whether business goals are met – maintaining customer loyalty is chief among them. However, many retailers are beginning to confuse loyalty with promotions, loyalty cards and awards, undermining brand equity rather than building stronger ties with their customers.

May 7, 2015

Americans modestly increased their spending in April, with growth across most major purchase categories, according to Visa’s Retail Spending Monitor (RSM), a quarterly report that tracks retail spending patterns based on real-time purchase data.

May 6, 2015

DLC Management Corporation, a national owner and operator of open-air shopping centers, announced its new partnership with LOC Card, a universal card that supports merchants’ existing loyalty programs.

May 5, 2015

Boomerang Commerce, a provider of omnichannel pricing technology, announced that Office Depot, Sears, and Groupon have deployed Boomerang’s Price Perception Index and rapid pricing testing platform.

May 5, 2015

Global beauty sales, already a nearly $400 billion market, is on the verge of explosive growth from emerging markets, but will see an industry in flux as consolidation and technology disrupt channels of distribution, according to Fung Business Intelligence Centre’s just-released Global Beauty Report.

May 5, 2015

Grocery shoppers have a resounding message for grocery retailers who have been enticing them with fuel rewards for over a decade: Fuel rewards alone aren’t winning their loyalty. Grocery discounts are the new value driver.

May 4, 2015

American Express is launching a new loyalty program called Plenti. The program lets consumers use loyalty points accrued at one participating retailer and use them at another.

May 1, 2015

Amazon.com may be hoping to fly high with drone-based deliveries, but a rival e-commerce platform is also planning to take off soon.

April 30, 2015

A shopping center owner is rolling out an innovative, universal loyalty cardHave you heard of the LOC Card?

April 28, 2015

Grotto Pizza has leveraged the Paytronix Rewards Platform to implement a multi-tiered loyalty program that enables the chain to reward year-round diners without heavily discounting seasonal guests.

April 27, 2015

Fuel price management software company PriceAdvantage announced a software integration with P97 Networks’ PetroZone Retail Fuels Module (RFM) powered by Microsoft Dynamics AX modern point-of-sale system (mPOS).

April 15, 2015

Plug and Play brings together retailers and start-ups that offer specific technology and expertise that can relieve merchants’ pain points. Chain Store Age’s Customer Disruption newsletter provides a Q&A with the CEO of one of those companies in each issue. This time, the spotlight is on Arie Shpanya of Wiser.