September 24, 2015

Executing merchandise optimization, or at least performing it so the end game is won, can be confusing and convoluted since “optimization” seeps into almost every retail activity.

September 16, 2015

The Sports Authority is teaming up with Under Armour and MapMyFitness on a new fitness rewards program.

September 16, 2015

Lower gas prices are not significantly altering consumer behavior, according to the latest Consumer Fuels Survey results released by the National Association of Convenience Stores (NACS).

September 8, 2015

It’s a commonly held belief among retailers that their most valuable customer is the one that is a brand advocate, has the loyalty card, and makes purchases on a regular basis. But there is a problem with that assumption.

September 4, 2015

As many of us grasp at the last moments of summer, those in the retail industry have one eye on the end of the year -- the time between November and December.

August 28, 2015

Consumers show a clear preference for one particular perk from retailer reward programs, and it isn’t cash back.

August 24, 2015

For retailers, holiday planning means organizing and optimizing the entire enterprise to adequately handle a sustained period of increased consumer demand.

August 3, 2015

Newly launched Amazon rival promises to deliver the lowest prices available online through a dynamic pricing system that constantly scans the Internet for the best possible deals.

July 22, 2015

Even as retail marketing strategies shift in the new digital era, tried-and-true discounts still remain a crucial promotional device.

July 20, 2015

The countdown is on for the latest competitor to to take off.

July 17, 2015

According to CNBC, Piper Jaffray Internet analyst Gene Munster says Amazon s considering a purchase of, a subscription-based e-commerce site that is currently in beta and set to officially launch next week.

July 6, 2015

Home Depot is narrowing its price gap with, which typically offers the lowest overall prices on home improvement goods.

June 30, 2015

While the days of glamorous expatriate writers tramping across Europe are long gone, retailers are increasingly trying to recreate the atmosphere of seamless access to whatever your heart desires, via mobile devices and apps.

June 29, 2015

Consumers, especially millennials, are willing to ante up for fee-based loyalty programs.

June 19, 2015

Retailers are increasingly placing a high value on competitive price intelligence.

June 5, 2015

While empty, decaying malls make for inspired photo shoots, most of America’s shopping malls are actually doing well. In fact, according to new data from the International Council of Shopping Centers (ICSC) and the National Council of Real Estate Investment Fiduciaries, shopping center occupancy rates were 92.7% at the end of 2014 – the highest level in six years.

May 28, 2015

Shoppers Drug Mart Corp. is providing members of its Shoppers Optimum loyalty program with My Optimum. My Rewards, a new personalized digital experience. The new digital platform includes an enhanced Shoppers Drug Mart app and a digital Optimum card.

May 19, 2015

Buying club DirectBuy is launching its My Rewards loyalty program.

May 15, 2015

The success or failure of any business in this crowded and complex marketplace comes down to whether business goals are met – maintaining customer loyalty is chief among them. However, many retailers are beginning to confuse loyalty with promotions, loyalty cards and awards, undermining brand equity rather than building stronger ties with their customers.

May 7, 2015

Americans modestly increased their spending in April, with growth across most major purchase categories, according to Visa’s Retail Spending Monitor (RSM), a quarterly report that tracks retail spending patterns based on real-time purchase data.

May 6, 2015

DLC Management Corporation, a national owner and operator of open-air shopping centers, announced its new partnership with LOC Card, a universal card that supports merchants’ existing loyalty programs.

May 5, 2015

Boomerang Commerce, a provider of omnichannel pricing technology, announced that Office Depot, Sears, and Groupon have deployed Boomerang’s Price Perception Index and rapid pricing testing platform.

May 5, 2015

Global beauty sales, already a nearly $400 billion market, is on the verge of explosive growth from emerging markets, but will see an industry in flux as consolidation and technology disrupt channels of distribution, according to Fung Business Intelligence Centre’s just-released Global Beauty Report.

May 5, 2015

Grocery shoppers have a resounding message for grocery retailers who have been enticing them with fuel rewards for over a decade: Fuel rewards alone aren’t winning their loyalty. Grocery discounts are the new value driver.