July 30, 2015

Whether you have sophisticated fraud prevention software or not, I recommend using these seven principles and processes to fight off e-commerce fraud.

July 28, 2015

The push vs. pull debate has now crossed into mobile marketing and, similar to discussions regarding email marketing and other online initiatives, each approach offers pros and cons.

July 24, 2015

Though it’s been months since the West Coast port disputes were in the headlines, retailers are still struggling to return inventory levels back to normal after the incident and an abnormally long, cold winter resulted in serious supply chain and inventory disruptions.

July 24, 2015

Data security has been a hot topic in the world of retail IT lately. Based on some recent retail data security-related news items, I have compiled a list of two don’ts and one do when it comes to securing your data.

July 22, 2015

It’s the question on every brand’s mind — how do I reach the millennial consumer?

July 15, 2015

It’s no secret that in order to create great customer experiences and maximize sales, it’s imperative to have a deep understanding of the motivations that drive your customers’ buying behaviors and preferences.

July 15, 2015

The Department of Labor’s long-awaited proposed revisions to the “white collar” overtime exemptions are finally here – at least, in part.

July 14, 2015

Whether it’s online, mobile or in a brick-and-mortar store, customers want a shopping experience tailored to their specific needs and preferences.

July 13, 2015

Retailers are investing heavily in their supply chains in order to cope with surging e-commerce volumes, but customer experience enhancements must be planned carefully if profitability is to be maintained.

July 13, 2015

As revitalized urban spaces continue to flourish in cities across the country, the concept of co-working spaces has gained considerable traction.

July 10, 2015

Despite a resulting emphasis on data security and privacy, retailers find they have no room to pause while they secure their enterprises as tightly as they would like.

July 8, 2015

The menswear market is hot. Men’s apparel sales in the United States rose 2% in 2014 to $61.3 billion, up from $60.8 billion in 2013.

July 7, 2015

Today, nearly half of the world’s payment cards are EMV-enabled, meaning that the cards are embedded with special computer chips that help reduce counterfeit card fraud.

July 6, 2015

Let’s be clear about one thing: Paula Schneider is not changing the DNA of American Apparel. The apparel industry veteran, who took the reins of the troubled retail company in January 2015, is quite proud of the brand’s progressive spirit.

July 6, 2015

“Couldn’t find it” and “couldn’t find help,” are all-too-common shopping experiences that kill sales and erode shopper loyalty.

July 6, 2015

Here are some of the ways shopping centers around the nation can develop the right programs to give back:Shopping Centers: Four Strategies for Giving Back

July 2, 2015

Pinterest is rolling out its “Buyable Pins” feature, which allow consumers to purchase items directly from Pinterest visual displays, to users of its iPhone and iPad apps.

June 30, 2015

Here are five simple ways that chain stores can take advantage of mobile devices like tablets to enhance and differentiate the in-store experience and drive sales:

June 30, 2015

No one wants to get hurt. It is much more preferable to go about our days without the pain, frustration, or aggravation of an injury. Therefore, it comes as no surprise that often immediately following a workplace injury, the first question asked is, “When can I go back to work?”

June 29, 2015

Historically, the retail industry has collectively been perceived as technology laggards. For years, thin margins and large investor expectations combined to force conservative technology and operations budgets on retailers.

June 29, 2015

For decades, buying and installing phone systems in retail stores has remained a mundane experience. Times have changed.

June 26, 2015

While Mardi Gras celebrations ended earlier this spring, there are many software vendors that still have the Mardi Gras masks on as they pretend their cloud apps are SaaS – they are “SaaSquerading”(phrase coined by blogger Brian Sommer).

June 25, 2015

Sears has opened a new connected home flagship store near Silicon Valley and Ryan Ciovacco, president of consumer electronics and connected solutions, spoke with Retailing Today about the major initiative.

June 25, 2015

Here are several key insights that U.S. retailers need to understand in order to succeed with the increasingly important Chinese consumer: