September 23, 2016
It’s sad, but true: companies are still taking a “don’t ask, don’t tell” stance when it comes to owning up to data breaches. 
 
September 22, 2016

The narrative is well established: Online sales are rising dramatically and having a major impact on brick-and-mortar retailers.

September 21, 2016
While much emphasis is placed on optimizing the front-of-the-house retail experience, improving back-of-the-house operations can also help retailers better meet customers’ evolving expectations – and intelligent lighting systems may be a key to improving those operations.
September 21, 2016
This year, Hanukkah and Christmas Eve both fall on the last Saturday before Christmas, dubbed Super Saturday, which is likely to have a dramatic impact on traffic on that day. 
September 19, 2016

With the FBI calling the attack at Crossroads Center in St. Cloud, Minn., that injured eight people a “potential act of terrorism,” the public’s fear about safety has been heightened. 

September 19, 2016

By any measure, empirical and anecdotal, the number of people visiting retail stores is down.

September 19, 2016

Any retailer with an eye on their slice of the holiday pie shouldn't waste time getting their operations in order. 

September 15, 2016

In case you missed it, a national Higher Ground Moral Day of Action took place Monday at 30 state capitols across the country and in Washington, D.C. 

September 14, 2016

It’s no secret that online shopping and changing consumer preferences continue to impact physical retail traffic.

September 14, 2016
I’ve been thinking quite a bit lately about an article I read earlier this summer, a piece by Krystina Gustafson that appeared on cnbc.com entitled, “For retailers, closing stores isn't as easy as it once was.”
 
September 14, 2016

If you think holograms are a thing of the future, then the future has arrived.

September 12, 2016

In an era when time-starved customers are more digitally-savvy than ever before, retailers need to step up and manage a brand in total versus managing separate channels if they want to maintain loyalty. 

September 9, 2016

On Sept. 1, UPS announced that effective Dec. 26, 2016, the UPS U.S. Ground service daily rate will increase by an average net 4.9%.

September 8, 2016

While companies are becoming smarter in their security approach, hackers are also growing more sophisticated in their attacks.

September 6, 2016

In the lead-up to this year’s holiday season, retailers across the country are already making important preparations in the hopes of increasing sales, improving customer service, and preventing data breaches.

September 6, 2016

The e-commerce industry has historically lacked significant data on the nuances of content and how retailers are tackling it. 

August 31, 2016

This week, 10,000 current and former Chipotle employees filed a class action lawsuit claiming back wages, working off the clock and various labor violations.

August 29, 2016

There’s a reason that dining and entertainment destinations are the key success components at retail centers these days: They are e-commerce-proof, the two marketplace options that continue to draw traffic and post upward-trending numbers. 

August 26, 2016

Online retail sales continue to grow as changing shopper behavior places greater expectations on brick-and-mortar retail. 

August 26, 2016

Made-to-order, personalized products aren’t the norm in the retail world, but in the restaurant and food service worlds, they have always been the rule.

August 25, 2016

My face and name may be unfamiliar to you, but hopefully that will soon change. I have covered retail for decades, never retail real estate. But, I am happy to have landed in this spot.

August 25, 2016

There’s no getting around it: It’s been a long, hot summer for the retail industry, one that many retailers will be happy to see end.

August 24, 2016

Retail consultants McMillan Doolittle offered the following commentary regarding Sears’ plans to upgrade its apparel offerings with in-store shops dedicated to global brands new to the U.S. market.

August 24, 2016

We have been severely distracted over the last year by political rhetoric from presidential candidates ranting about how trade and globalization are killing jobs. They never mention the bigger cause — automation.