September 29, 2015

Many retailers might not be happy with a new report from TrueShip on the cause of e-commerce returns.

September 28, 2015

Verizon Enterprise Solutions has identified some trends for retail IT going into the holiday season. 

September 25, 2015

Savvy pure-play online retailers are adding to their virtual stake by experimenting with — and, in some cases, growing — an offline presence. Here is an update on retailers who have made the plunge:

September 25, 2015

Although modern POS solutions have been revolutionary in integrating inventory, customer data, and omnichannel sales, large cash-wraps have driven a physical wedge between merchant and customer.

September 23, 2015

Even though Halloween falls on a Saturday this year, a National Retail Federation consumer survey projects spending will decline compared to last year.

September 22, 2015

7-Eleven Inc. is targeting cash-using consumers with a new mobile bill payment service.

September 21, 2015

Pervasive online price comparisons, the growing popularity of and intense omnichannel activity can be expected this holiday season, according to new consumer research by Market Track.

September 21, 2015

Store associates represent one of the biggest contributors to the success or failure of brick-and-mortar stores.

September 18, 2015
To ensure a rewarding season for retailers, the experts at ShopperTrak recommend paying close attention to the three critical trends.
September 18, 2015

Retailers are trying to provide services in stores that consumers just can't get online, and for that, store employees become a clear differentiator.

September 17, 2015

Sixty percent of holiday shoppers say they have increased their online spending in the past to qualify for free shipping, according to the 2015 Holiday Shopping Survey from Pitney Bowes. 

September 15, 2015

Today’s consumer is driven by an “I want it now” mentality, yet retailers are still not prepared to deliver.

September 15, 2015

Organized crime is on the rise — and it’s taking a heavy financial toll on the nation’s retailers.

September 15, 2015

It might still technically be summer, but a new survey from Rubicon Project is showing that the holidays are already on consumers’ minds in the U.S., U.K. and Canada.

September 14, 2015

An exclusive Chain Store Age interview with Dick Sullivan, CEO and president of the PGA Tour Superstore.

September 14, 2015

More than half of retailers struggle to perform a crucial marketing task.

September 10, 2015

The introduction of Amazon Prime Day on July 15 created a new mid-summer e-commerce event that had a profound impact on back-to-school shopping.

September 10, 2015

Kmart is making getting an advance jump on holiday purchases a little easier this year.

September 10, 2015

Online shopping is here to stay and increasingly occurring across a variety of channels.

September 9, 2015

While the use of technology in shopping is almost universal, brick-and-mortar stands strong, with the “omnishopper” choosing physical stores for better customer service and a faster, more social buying experience.

September 4, 2015

The back-to-school season traditionally gives retailers a much-needed boost, bringing traffic into stores in August. How did things turn out this year?

September 3, 2015

Reports of the store’s demise are greatly exaggerated.

September 2, 2015

Shoppers keep getting smarter about using their mobile devices.

September 1, 2015

7-Eleven Inc. bases its value proposition on being a convenient way of purchasing food and CPG staples.