Increases in expenses including fulfillment, marketing and technology helped swing Amazon.com to a net loss of $57 million in the first quarter of fiscal 2015 from net income of $108 million the same quarter a year earlier. Amazon met Wall Street expectations with the loss.
eBay Inc. topped Wall Street expectations for both profit and revenue in the first quarter of fiscal 2015. Growth in transactions and efforts to control expenses helped produce net income of $626 million, compared to a net loss of $2.33 billion the same quarter a year earlier.
Target Corp. is responding to customers frustrated by their inability to buy items from the chain’s Lilly Pulitzer collection.
A. Alfred Taubman, a real estate developer who is credited with inventing the modern indoor shopping center, has died.
New technology innovations pop up in retail all the time. The Amazon Dash button made a splash on April Fools Day, and before the end of the month Apple Watch will offer consumers a whole new way to engage retailers.
Providing an omnichannel customer experience is one of the most rewarding and challenging efforts a retailer can undertake. I recently spoke with David Stover, global head of business-to-consumer omnichannel solution management for Hybris, about some of the benefits and difficulties operating in the omnichannel space presents retailers.