December 8, 2014

Sometimes the best customer services comes from customers themselves. Food City, K-V-A-T Food Stores Inc. has completed a pilot test of the Fujistsu U-Scan Genesis II self-checkout solution.

November 4, 2014

Mobile technology is increasingly being used in all areas of the enterprise to create a truly seamless customer experience that starts in the back office and extends across all touchpoints. Samuel Mueller, CEO of Scandit, developer of a software-based barcode scanning solution and suite of mobile apps, recently discussed with Chain Store Age how mobile solutions are affecting every part of the retail enterprise.

June 24, 2014

Cameras at the point of sale have become a routine feature of brick-and-mortar stores. They help ensure that items do not get stolen or accidentally passed through checkout lines without being scanned. But the “tale of the tape” by itself is not always obvious when it comes to detecting and preventing loss at the POS.

April 24, 2014

Lux Beauty Boutique has launched the SelfPay Shopper App from Digital Retail Apps.

February 20, 2014

StopLift Checkout Vision Systems is introducing the Self-Checkout Accelerator, which is designed to immediately flag unscanned merchandise at the checkout and alert the attendant before the customer leaves the checkout, improve customer service at the self-checkout, and prevent false alerts and interventions.

October 15, 2013

One-in-three shoppers have walked out of a store without buying the goods they intended to because of a bad experience with a self-service checkout, according to a new survey from queue management company Tensator.

February 27, 2013

By Oren Betzaleli, EVP, head of product and marketing, Retalix

November 1, 2012

NCR Corp. announced that it will be installing 10,000 SelfServ Checkout lanes to more than 1,200 Walmart locations in the United States during 2013.

October 17, 2012

Out-of-stocks are the most important overall element that impact satisfaction with the grocery trip experience, according to a study by The Retail Feedback Group.

September 4, 2012

According to multiple reports, Walmart is testing a new iPhone app that will allow shoppers to scan items using their iPhones and complete their transactions at in-store self-checkout kiosks.

August 28, 2012

Self-checkout technology continues to rise in importance at retailers in North America, according to a new study by IHL Group.

June 1, 2012

An IBM "Institute of Business Value" study revealed that self checkout is the preferred way to shop for most consumers today, and more than half said they want to use a mobile device to scan while shopping, and to do final checkout at a self-checkout station.

April 9, 2012

State and federal authorities in New Jersey broke up a multistate theft ring that stole merchandise from Home Depot Inc. stores by not ringing up all items at self-checkout counters, the Associated Press reported.

October 31, 2011

The global market for self-checkout has continued to thrive despite a difficult retail environment, according to a new report by London-based strategic research and consulting firm RBR.

October 5, 2011

A majority of U.S. consumers believe that self-service technologies such as self-checkout and kiosks improve the store experience, with almost half of younger shoppers preferring to use self-checkout in stores, according to a new survey by The NPD Group for NCR Corp.

September 14, 2011

Big Y Supermarkets plans to get rid of self-checkouts in all of its 61 stores by the end of 2011.

August 24, 2011

Winn-Dixie Stores is implementing IBM point-of-sale and self-checkout technology to transform and enhance customer service, speed innovation and increase operational efficiency.

July 8, 2011

Albertsons LLC said Friday it is eliminating the self-checkout lanes in all 217 stores, beginning this month.

June 27, 2011

Stop & Shop Supermarket has opened a store in Andover, Mass., that offers a variety of high-tech shopping solutions, including Check It! self checkout lanes, and Scan It! hand held devices that allow customers to scan and bag groceries while they shop.

April 22, 2011

Three Stop & Shop stores in the Boston area on Monday will launch a software app from ModivMedia that allow customers with iPhones to scan grocery items and add them to an electronic shopping cart, The Boston Globe reported.

January 10, 2011

At the National Retail Federation Convention in New York City on Monday, Fujitsu announced the unveiling of a new checkout technology that is designed to significantly reduce checkout times, improve customer experience and reduce operational costs.

September 20, 2010

NCR ranks as the world’s largest self-checkout supplier with revenues estimated at nearly three times...

July 12, 2010

Transactions at self-service kiosks will surpass $740 billion in 2010, but the rate of growth...

May 20, 2010

The IBM Retail User Group announced that Roundy’s Supermarkets was named winner of the 2010...