April 9, 2015

Spring has been a time for fixing up homes and lawns since anyone can remember, but The Home Depot Inc. is giving a modern twist to the process.

March 6, 2015

Rebecca Minkoff has tapped into a sweet spot when it comes to integrating the best of online and offline retail.

February 13, 2015

Shoppers Drug Mart, which was acquired by grocer Loblaw nearly a year ago, is testing the sale of fresh foods in select locations, according to published reports.

February 5, 2015

U.S. retailers seeking to grow business with online shoppers across country borders should look to Canada, according to a report by Borderfree, a provider of international cross-border ecommerce solutions.

January 14, 2015

Neiman Marcus is testing interactive mirror technology at its store in Walnut Creek, Calif., that enables shoppers to see how they look in different outfits at the same time.

December 30, 2014

Enabling shoppers to buy an item online and pick it up in a local store (BOPIS) is supposed to be a means of offering additional customer convenience.

December 29, 2014

Consumers who didn’t get what they wanted for the holidays are taking matters into their own hands. 

December 23, 2014

Spend on prepaid gift cards is on the rise this holiday season, as a significant majority (70%) of shoppers plan to purchase gift cards this season, according to an interim holiday spending report released by Stored Value Solutions, a provider of gift cards and stored value services.

December 17, 2014

CVS/pharmacy is making it an omnichannel holiday for its customers this year. Consumers can follow @CVS_Extra on Twitter to learn about upcoming promotions and ways to win a variety of gift items through special contests. 

December 16, 2014

The top holiday purchase items this year range from the less personal to the very personal. 

December 16, 2014

Holiday shoppers who are having second thoughts about counting on Santa’s elves to build them toys have a new option.

December 11, 2014

Fifty-one percent of consumers say saving money is their top priority this holiday season, and  40% are driven by finding the right product.

December 3, 2014

A new study shows just how diluted Black Friday has become to holiday shoppers: Twenty-eight percent of shoppers shopped in stores Nov. 22/Nov. 23 and 34% of shoppers chose to shop in stores the weekend after Black Friday (Nov. 29/Nov. 30), while 25% shopped on Black Friday, according to Kantar Retail.

December 3, 2014

Ever wonder what to do with all those unused loyalty points you probably have floating around?

December 1, 2014

Despite some of the most promotional activity and extended operating hours the retail industry has ever seen, total spending for the four-day Black Friday weekend came in below projections, down a surprising 11.3% from last year.

November 26, 2014

As the official kick-off of the holiday season approaches, your core online holiday campaigns are all wrapped up and ready for holiday shoppers. This year, it is expected that online consumer spending will rise 16% over last year to approximately $60 billion, according to the comScore forecast.

November 21, 2014
The news that Zappos opened its first freestanding store caught by the industry by surprise. Here are two expert views. 
 

 

November 20, 2014

A survey by Prosper Insights & Analytics finds that while overall holiday spending plans are up this holiday season, shoppers will still be looking for sales and big discounts and spending only what they have to, making waves for retailers to navigate this year.

November 20, 2014

Cross-border shoppers (those for whom more than 10% of their online spend is cross-border), spend approximately twice as much as consumers who only shop domestically.

November 18, 2014

Gap Inc. is looking to make shopping as easy and convenient this holiday season– regardless of whether shoppers  prefer to shop online, in stores or on their  mobile device.

November 18, 2014

Researching and browsing gifts on mobile far outranks purchasing items (whether at home or in a competitor’s store), and even coveted millennial shoppers are heading to the store or laptop to complete major purchases, according to a study by RichRelevance.

November 17, 2014

Two in three (66%) consumers purchasing holiday gifts exceeds their budget, typically by $116.

November 17, 2014

According to a new poll of 1,000 U.S. consumers from Wanderful Media, parent company of local sales site Findnsave.com, 51% of shoppers are very interested in receiving mobile notifications regarding holiday deals and sales, and 20% of them have already signed up to receive mobile sale alerts.

November 14, 2014

A 2014 Kelly Scott Madison Holiday Shopping Study revealed that the top concerns for consumers this holiday season are shipping costs and online security, as 71% of respondents ranked both as top-of-mind.