July 1, 2015

Most retailers are reducing their footprints, but not Nebraska Furniture Mart (NFM). In fact, the retailer is doing just the opposite and has opened the nation’s largest home furnishings store.

June 30, 2015

While the days of glamorous expatriate writers tramping across Europe are long gone, retailers are increasingly trying to recreate the atmosphere of seamless access to whatever your heart desires, via mobile devices and apps.

June 22, 2015

Instacart, is giving some contract workers the opportunity to become part-time employees.

June 8, 2015

Father’s Day may not be the most lucrative consumer holiday of the year for retailers. However, according to the new National Retail Federation (NRF) 2015 Father’s Day Spending Survey, spending on Father’s Day is expected to reach $12.7 billion.

June 3, 2015

It may seem counterintuitive, but retailers should welcome the irate shopper who vents their frustration. That’s because it’s the mistreated customer who walks out the door in a silent huff who places the most revenue at risk, according to a collaborative study of dysfunctional retail touch-points conducted by LoyaltyOne, Verde Group and Dr. Deborah Small, professor of marketing and psychology, Wharton School of the University of Pennsylvania.

May 28, 2015

Shoppers Drug Mart Corp. is providing members of its Shoppers Optimum loyalty program with My Optimum. My Rewards, a new personalized digital experience. The new digital platform includes an enhanced Shoppers Drug Mart app and a digital Optimum card.

May 19, 2015

Summertime is almost here, and consumers are planning to give the easy and convenient present of a gift card.

April 27, 2015

Whether it’s on jewelry or apparel, gift cards or brunch, families this year are expected to spend more for Mother’s Day than they have in the last decade or more.  And the largest portion of that spending will be at U.S. department stores.

April 20, 2015

A majority of consumers are spending savings from lower fuel prices to buy groceries. According to the new “Why? Behind the Buy” report from Acosta Sales & Marketing, 72% of shoppers age 18-34 will spend fuel savings on groceries.

April 9, 2015

Spring has been a time for fixing up homes and lawns since anyone can remember, but The Home Depot Inc. is giving a modern twist to the process.

March 6, 2015

Rebecca Minkoff has tapped into a sweet spot when it comes to integrating the best of online and offline retail.

February 13, 2015

Shoppers Drug Mart, which was acquired by grocer Loblaw nearly a year ago, is testing the sale of fresh foods in select locations, according to published reports.

February 5, 2015

U.S. retailers seeking to grow business with online shoppers across country borders should look to Canada, according to a report by Borderfree, a provider of international cross-border ecommerce solutions.

January 14, 2015

Neiman Marcus is testing interactive mirror technology at its store in Walnut Creek, Calif., that enables shoppers to see how they look in different outfits at the same time.

December 30, 2014

Enabling shoppers to buy an item online and pick it up in a local store (BOPIS) is supposed to be a means of offering additional customer convenience.

December 29, 2014

Consumers who didn’t get what they wanted for the holidays are taking matters into their own hands. 

December 23, 2014

Spend on prepaid gift cards is on the rise this holiday season, as a significant majority (70%) of shoppers plan to purchase gift cards this season, according to an interim holiday spending report released by Stored Value Solutions, a provider of gift cards and stored value services.

December 17, 2014

CVS/pharmacy is making it an omnichannel holiday for its customers this year. Consumers can follow @CVS_Extra on Twitter to learn about upcoming promotions and ways to win a variety of gift items through special contests. 

December 16, 2014

The top holiday purchase items this year range from the less personal to the very personal. 

December 16, 2014

Holiday shoppers who are having second thoughts about counting on Santa’s elves to build them toys have a new option.

December 11, 2014

Fifty-one percent of consumers say saving money is their top priority this holiday season, and  40% are driven by finding the right product.

December 3, 2014

A new study shows just how diluted Black Friday has become to holiday shoppers: Twenty-eight percent of shoppers shopped in stores Nov. 22/Nov. 23 and 34% of shoppers chose to shop in stores the weekend after Black Friday (Nov. 29/Nov. 30), while 25% shopped on Black Friday, according to Kantar Retail.

December 3, 2014

Ever wonder what to do with all those unused loyalty points you probably have floating around?

December 1, 2014

Despite some of the most promotional activity and extended operating hours the retail industry has ever seen, total spending for the four-day Black Friday weekend came in below projections, down a surprising 11.3% from last year.