Content about Shopping

May 9, 2013

Checkout remains the number one in-store pain point for 73% of U.S. consumers, according to a survey by Synqera, a global technology startup that uses big data to bring personalized digital experiences to the physical retail store.

May 7, 2013

Irvine Co.'s The Market Place is too big for one city. It sprawls across two. Split in two by Jamboree Road, the southern half of the 120-store, 165-acre center resides in Irvine, Calif. The northern half is in Tustin.

The huge regional destination center combines open-air lifestyle retail with big-box retail. Nationally known value- and quality-driven store names offer apparel, books, electronics, fitness, groceries, home furnishings and decor, movie theaters, restaurants, various services, sporting goods, toys, and on and on.

May 7, 2013

Go offline, young man: That appears to be the mantra of e-commerce merchants these days.

As competition in the world of online retailing heats up — with Amazon's ever-burgeoning dominance posing the biggest threat — more pure-players are taking the brick-and-mortar plunge. It's a reminder, many experts say, of the strong appeal of the in-store experience — even when stacked up against the convenience of online shopping.

April 18, 2013

Research findings released by mobile-retail marketer Swirl found that a full 76% of women prefer shopping in stores over shopping via their smartphones.

April 15, 2013

Retailers that deliver on their customers’ expectations and provide them with a seamless shopping experience – whether they are shopping in a store, online or through a mobile device – will win their loyalty and gain a competitive advantage that drives sales, according to new research by Accenture.

March 28, 2013

Imagine a store with a back staff of robots, where items appear, almost magically, in the fitting room. A store where customers pay for their purchases in their dressing rooms, without interacting with a single salesperson. You can stop imagining … check out Hointer, an apparel (mostly men’s jeans) shop in Seattle.

March 26, 2013

By Tim Callan, RetailNext

March 15, 2013

The physical store remains the centerpiece of the purchase journey, according to a study by PwC. The report, "Demystifying the Online Shopper," addresses myths about multichannel retailing and offers some ideas to help retailers keep up with their customers. Here's a recap:

February 27, 2013

By Oren Betzaleli, EVP, head of product and marketing, Retalix

February 25, 2013

Shoppers will reduce the number of channels they visit and remain intensely focused on value in 2013, according to the latest research from SymphonyIRI Group.

February 19, 2013

Google is planning to open freestanding retail stores in the United States, with the first flagship locations open in time for the 2013 holiday shopping season, according to a report by online site 9to5Google.

February 6, 2013

Social media isn’t likely to become an important retail channel anytime soon, according to a new report by PwC.

January 28, 2013

Retail industry sales (which exclude automobiles, gas stations, and restaurants) will increase 3.4%, down slightly from 4.2% in 2012 and 5.8% in 2011, according to the National Retail Federation’s 2013 economic forecast.

January 23, 2013

When Target recently announced its new online price matching policy, I’m sure I wasn’t the only retail analyst whose first thought was: “This could be a pretty big deal.” While a number of retailers (including Target itself) have experimented with similar price-matching or pricing guarantee programs in the past, this new policy takes things to a new level.

January 18, 2013

Brands and retailers have the most followed or “Liked” pages on social media, according to WSL/Strategic Retail.

January 15, 2013

Shoppers diversifying the way they shop for and acquire goods, becoming increasingly open to buying both online and in-store depending on their needs at time of purchase.

January 14, 2013

A study released by Cisco revealed that, as retailers reinvent their in-store shopping experience in the face of the continued rise of e-commerce, digital content from the Internet has emerged as the most powerful influence in buying decisions for the majority of shoppers in all channels.

January 4, 2013

A Friday report by RetailNext said that its analysis of 8.5 million shopping trips to big-box and specialty retailers in the U.S. during the 2011 and 2012 holiday seasons revealed that:

January 2, 2013

The weekend before Christmas ranked as the busiest shopping period in December by in-store visits to top retailers, with Super Saturday ranking among the three busiest shopping days for Walmart, Target, Toys ‘R’ Us, Macy’s and Kohl’s, according to Placed.

December 28, 2012

A report released Thursday by the International Council of Shopping Centers and Path Intelligence showed that U.K. consumers stepped up their pace of holiday shopping over the week ended Dec. 23.

December 20, 2012

Poll results released by Consumer Reports found that, with only five shopping days left until Christmas, 68% of shoppers – or about 132 million Americans – have yet to finish their gift shopping.

December 19, 2012

A holiday shopping study released by Motorola Solutions found that technology continues to radically transform the traditional holiday shopping experience, as 61% of surveyed retail managers believe that shoppers are better connected to information than in-store associates, increasing from nearly 59% in 2011 and 51% in 2010.

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