December 16, 2014

The top holiday purchase items this year range from the less personal to the very personal. 

December 16, 2014

Holiday shoppers who are having second thoughts about counting on Santa’s elves to build them toys have a new option.

December 15, 2014

Some people complain about customers who put off holiday shopping till the last minute, but Banana Republic is welcoming them with open arms. Banana Republic is offering “The Procrastinators Event,” a special promotion for last-minute shoppers, from Dec. 17-22. 

December 15, 2014

More than half (56%) of Christmas shoppers surveyed typically have gifts left to purchase by the time "Panic Saturday,” the last Saturday to shop for holiday gifts before Christmas (also referred to as "Super Saturday"), rolls around.

December 12, 2014

Even in a digital age, young women still love shopping malls—especially during the holidays.

December 11, 2014

 In time for the holiday rush, General Growth Properties has introduced several new customer initiatives, including an arrangment with Uber to provide free trips (up to $60) to participating malls for all riders and free return trips for new Uber riders or those who spend more than $150 during their visit.

December 10, 2014

62% of shoppers say loyalty program membership is beneficial, but only 26% consider retailers’ programs worth joining. 

December 9, 2014

Consumers who want to shop at odd hours to avoid dealing with holiday crowds will have plenty of opportunities at Kohl’s. 

December 9, 2014

The holiday season is a time of family, food, and frenzied shopping. Consumers are bombarded by messages, promotions, discounts, and offers, and retailers have to be smart about how they reach out to their customers. 

December 3, 2014

More than half (58%) of shoppers who use mobile devices say they prefer to look up information on their devices while shopping, rather than talk to store employees – especially among men and shoppers aged 25-44 - according to a new by the Consumer Electronics Association (CEA).

December 3, 2014

The holidays are approaching quickly and consumers are getting anxious about gift shopping.

December 1, 2014

An estimated 51.2 million American adults (45% of all shoppers) bought or planned to buy consumer technology products during the 2014 Thanksgiving shopping weekend. 

December 1, 2014

Compared to the 2012 and 2013 peak shopping seasons, paid search spending began to rise nine days prior to Thanksgiving in 2014, four days earlier than the years prior. 

November 26, 2014

As the official kick-off of the holiday season approaches, your core online holiday campaigns are all wrapped up and ready for holiday shoppers. This year, it is expected that online consumer spending will rise 16% over last year to approximately $60 billion, according to the comScore forecast.

November 26, 2014

More than half of consumers are either unsure or not confident at all in the security of their personal information, which could impact holiday shopping.

 

November 26, 2014

Ugg Australia, a division of Deckers Brands, has taken its omnichannel commitment to a new level with the opening of its store in Tysons Galleria, McLean, Va. The technology-driven, 2,110-sq.-ft. store features the latest in omnichannel solutions and RFID innovations that combine to make for a more seamless and connected customer experience. 

 

November 25, 2014

Will the holiday shopping season be affected by chaotic, disruptive and potentially costly delays and shipping problems? 

November 24, 2014

Forty-one percent of consumers plan to head to the stores on Black Friday,18% plan to shop in a physical store on Thanksgiving, and 32% of consumers will hit the stores on the following Saturday and/or Sunday, according to new data from the International Council of Shopping Centers.

November 21, 2014

The number one reason why some consumers avoid online shopping is the lack of in-person assistance and proactive engagement from brands. 

November 20, 2014

A survey by Prosper Insights & Analytics finds that while overall holiday spending plans are up this holiday season, shoppers will still be looking for sales and big discounts and spending only what they have to, making waves for retailers to navigate this year.

November 20, 2014

An estimated 28% of consumers plan to do most of their holiday shopping at mass retailers, compared to 26% who will frequent online retailers.

November 20, 2014

Cross-border shoppers (those for whom more than 10% of their online spend is cross-border), spend approximately twice as much as consumers who only shop domestically.

November 18, 2014
  • An estimated 28% of shoppers plan to do most of their shopping at mass retailers versus 26% who will opt to shop online retailers this holiday season, according to an ongoing shopper behaviour study conducted by The Integer Group and M/A/R/C Research.
November 17, 2014

Nearly four-fifths of holiday shoppers (79%) begin their holiday shopping prior to Thanksgiving weekend.