May 28, 2015

As an omnichannel retailer of big ticket furniture items through the American Signature and Value City banners, 120-store American Signature Inc. knows its shoppers do their homework online before visiting a store.

May 19, 2015

Consumers are increasingly taking an omnichannel approach to their online shopping carts.

April 2, 2015

Cub Foods announced it is bringing customized shopping carts designed for older children and adults with disabilities to all 76 Cub stores in Minnesota, as well as one store in Freeport, Illinois. The carts, from Caroline’s Cart, are expected to be available at all Cub Foods locations by the end of April.

February 10, 2015

Home shopping giant HSN is number one in online customer experience, according to the E-tailing Group's 2014l Customer Experience Index.

January 27, 2015

One pure-play and six omnichannel retailers received top honors for their online customer service in the E-Tailing Group’s Q4 2014 Mystery Shopping Study.

November 5, 2014


July 25, 2014

Target Corp. has pulled back the curtain on its new small-format store, TargetExpress, in the “Dinkeytown” section of downtown Minneapolis.

May 6, 2014

Amazon has entered into a partnership with Twitter whereby Twitter users can link their accounts to an Amazon account, and add items to the shopping cart by responding to any tweet with an Amazon product link that has the hashtag #AmazonCart.

November 4, 2013

Hointer Inc., a Seattle-based denimwear retailer, may be new (the first store opened in April 2012) and small (two branded stores in Seattle plus a pop-up inside a Levi’s store in New York City), but its goal is impressively large.

October 8, 2013

MasterCard has partnered with Wired magazine to offer a one-touch shopping experience, right from their iOS device.

October 8, 2013

Marketers are constantly combating shopping cart abandonment, and with good reason: Abandonment rates range from 70%-80%.

May 7, 2013

Robotics and smartphone app power Amazon vet's retail start-up

A Seattle-based retail start-up with an in-store backend robotic system and a smartphone app that rivals the convenience of an online shopping cart is generating big buzz these days. Founded and headed up by Nadia Shouraboura, former head of supply chain and fulfillment technologies for, Hointer combines the best of online and brick-and-mortar retailing to take the hassle out of shopping.

March 28, 2013

Imagine a store with a back staff of robots, where items appear, almost magically, in the fitting room. A store where customers pay for their purchases in their dressing rooms, without interacting with a single salesperson. You can stop imagining … check out Hointer, an apparel (mostly men’s jeans) shop in Seattle.

June 28, 2012

By Michael Moores, Briteskies

April 22, 2011

Three Stop & Shop stores in the Boston area on Monday will launch a software app from ModivMedia that allow customers with iPhones to scan grocery items and add them to an electronic shopping cart, The Boston Globe reported.

March 4, 2011

Winn Dixie Stores has contracted Green Secure Solutions to clean, sanitize and protect shopping carts, hand baskets, handicap carts, food trays and other equipment at the grocer’s 484 stores.

January 11, 2011

Red Wing Shoe Co. plans to open 125 stores in the next five years, according to the Star Tribune.

November 18, 2010

So what can you do during the crazy holiday season to reduce shopping cart abandonment? We thought we’d put together a holiday season checklist to help you keep your customers in the shopping cart this Christmas.

June 29, 2010

Staples has replaced its online cart-level product recommendations system with iGoDigital, a provider of personalized...

April 30, 2008

It’s not your father’s Shopko. Following a six-year retrenchment during which it shrunk in...

October 22, 2007

Invented by Rudy...

February 28, 2007

Solar Energy Helps Power Staples DCThe largest solar-power installation in New England has been installed...

December 31, 2006

During the 2006 holiday season, Guitar Center’s e-commerce platform,, enabled shoppers to redeem gift...