June 8, 2015

My latest retail IT-related travels took me to the Retail Experience Center at Microsoft headquarters (in Redmond, Washington), where I toured a simulated shopping mall environment that demonstrated a variety of innovative ways the company is using technology to enhance customer engagement for retailers.   Here are the three most interesting solutions from that visit:

September 25, 2013

As might be expected from a retail chain that serves as an extension of a technology brand, Microsoft stores are sleek and futuristic.

January 20, 2010

eBay reported that its fourth-quarter earnings rose as its PayPal payments business grew and holiday...

November 30, 2007

The issues confronting retailing regarding new security regulations are daunting, to say the least and...

September 30, 2007

San Jose, Calif., ...

September 30, 2007

San Jose, Calif., ...