November 18, 2014

Researching and browsing gifts on mobile far outranks purchasing items (whether at home or in a competitor’s store), and even coveted millennial shoppers are heading to the store or laptop to complete major purchases, according to a study by RichRelevance.

November 14, 2014

More shoppers will be leveraging their mobile phones for holiday purchasing than ever before.

November 14, 2014

More shoppers will be leveraging their mobile phones for holiday purchasing than ever before.

November 6, 2014

More than half (54%) of consumers who use mobile devices in stores to help with the shopping experience research and compare prices of different stores, and 41% research and compare features of different brands, according to a survey by Burst Media and Rhythm NewMedia.

November 5, 2014

IBM projects a strong holiday shopping season with online sales projected to increase 15% during the five-day period between Thanksgiving and Cyber Monday.

November 5, 2014

A majority (54%) of shoppers said they would shop both online and in-store this holiday season, according to a survey by Retale, a location-based mobile platform.

November 4, 2014

Mobile technology is increasingly being used in all areas of the enterprise to create a truly seamless customer experience that starts in the back office and extends across all touchpoints. Samuel Mueller, CEO of Scandit, developer of a software-based barcode scanning solution and suite of mobile apps, recently discussed with Chain Store Age how mobile solutions are affecting every part of the retail enterprise.

November 3, 2014

The headline is bold, but yes, 2014 is the year of hyperlocal mobile advertising, and there are three very important trends converging today to make this happen. 

November 3, 2014

The headline is bold, but yes, 2014 is the year of hyperlocal mobile advertising, and there are three very important trends converging today to make this happen. 

October 30, 2014

QVC will introduce a new in-app mobile feature in the coming weeks that allows customers to make purchases with a touch of their finger.

October 30, 2014

QVC will introduce a new in-app mobile feature in the coming weeks that allows customers to make purchases with a touch of their finger.

October 30, 2014

Revenue coming from smartphones grew 141% year-over-year during the third quarter of fiscal 2014.

October 29, 2014

RadioShack's Fix It Here same-day mobile repair service is now available in 31 stores in the Boston area. Fix It Here is available in more than 550 RadioShack stores in key markets across the nation, and RadioShack plans to rollout Fix It Here to 750 locations by the end of the year.

October 29, 2014

Fifty-seven percent of consumers use their smartphones to assist shopping activities in store.

October 23, 2014

Ninety percent of consumers said they expect the customer experience to be consistent across channels and devices used to interact with brands this holiday shopping season, according to a global study by SDL.

October 22, 2014

More than half of U.S. consumers plan to make at least some of their holiday purchases online this year.

October 22, 2014

More than half of U.S. consumers plan to make at least some of their holiday purchases online this year.

October 21, 2014
New York -- Using smartphones and tablets to shop for the holidays has grown by 53% since 2012, and is expected to play a big role in decision making and actual purchases this year, according to the American Express Spending & Saver Tracker. The report finds the average American consumer is back to holiday spending at 2012 levels, and will plan to shell out $842 this year (vs. $1,260 in 2013 and $848 in 2012).   Consumers saying they will use their gadgets to:
October 20, 2014

Incidents of smartphone “showrooming”—seeing a product in a store, then buying it online from another retailer using a smartphone—dropped from 37% in the United States last year to 28% in 2014.

October 16, 2014

 The average person celebrating Christmas, Kwanza and/or Hanukkah will spend $804.42, up nearly 5% from 2013’s actual $767.27, according to the National Retail Federation’s 13th annual Holiday Consumer Spending Survey.

October 13, 2014

Smart machines, mobile and digital business transformation all weigh heavily in tech research giant Gartner’s top 10 predictions for IT organizations and users in 2015 and beyond.

October 12, 2014

Auto shoppers using a smartphone are more likely to share vehicle information on social media when they have a satisfying online experience with an automotive manufacturer (OEM) or third-party automotive site.

October 9, 2014

The headline is bold, but yes, 2014 is the year of hyperlocal mobile advertising, and there are three very important trends converging today to make this happen.