September 24, 2015

Express is making payment and participation in its loyalty program easier to accomplish from a mobile device.

September 22, 2015

Marketing experts routinely advise retailers to send customers notifications, such as emails and texts, informing them of discounts or following up on purchases and site visits.

September 15, 2015

It might still technically be summer, but a new survey from Rubicon Project is showing that the holidays are already on consumers’ minds in the U.S., U.K. and Canada.

September 11, 2015

Kohl’s took what could be called a visionary approach to promoting and selling goods from its new Lauren Conrad designer collection online.

September 10, 2015

The more we learn about real-world customer experiences, the more we see that we've been horribly naive about the role that mobile devices play in shoppers' lives.

August 28, 2015

The flop of Amazon’s Fire smartphone device last year continues to have repercussions.

August 26, 2015

Mobile shopping has been getting attention for its rapid growth, and one major retailer is leading the way.

August 24, 2015

Retailers open spaces dedicated to the connected home.

August 24, 2015

Between buyer’s remorse, relaxed return policies and the substantial increase in online purchases, 3.5 billion items are returned to retailers each year.

August 20, 2015
On the basis of revenue, the global POS terminal market stood at $36.86 billion in 2013, and it is expected to demonstrate an impressive 11.6% compound annual growth rate during the period of 2014-2020, according to a new report. 
August 17, 2015

Teen girls are known for being social, and they are staying true to form for the back-to-school season.

July 30, 2015

American consumers are increasingly comfortable with shopping through their smartphones, and many are using digital channels like social media and email marketing to engage with apparel brands.

July 28, 2015

The push vs. pull debate has now crossed into mobile marketing and, similar to discussions regarding email marketing and other online initiatives, each approach offers pros and cons.

July 28, 2015

Social media and search engines are two of the most popular online destinations, but are heading in different directions when it comes to customer satisfaction.

July 22, 2015

Spanish retail chains including department store retailer El Corte Ingles and supermarket retailer BonPreu are leveraging a new smartphone-based payment solution.

July 22, 2015

Spanish retail chains including department store retailer El Corte Ingles and supermarket retailer BonPreu are leveraging a new smartphone-based payment solution.

July 14, 2015

Connected consumers are increasingly using a wide variety of channels on their path to purchase.

July 14, 2015

Connected consumers are increasingly using a wide variety of channels on their path to purchase.

July 13, 2015

Despite all the hype surrounding Apple Pay and other digital wallet solutions, so far consumer response to the digital wallet phenomenon has been one big shrug of the shoulders.

July 13, 2015

Retailers wondering which smartphone operating systems they should support with their mobile and omnichannel programs can reach more than half of all users with a single OS.

July 13, 2015

When building and deploying mobile apps, retail and distribution firms have employed a variety of approaches, including custom app builds, cloud-based DIY app builder tools, and in some cases, building their own enterprise app stores.

June 17, 2015

Borderfree, provider of international cross-border e-commerce solutions, has expanded its platform to reach more than 220 countries and territories.

June 16, 2015

Retailers looking ahead to meeting the needs of holiday shoppers should be aware of the continuing growth of mobile’s importance as a consumer channel. 

June 8, 2015

Father’s Day may not be the most lucrative consumer holiday of the year for retailers. However, according to the new National Retail Federation (NRF) 2015 Father’s Day Spending Survey, spending on Father’s Day is expected to reach $12.7 billion.