April 26, 2012

Survey results released by WorkInRetail.com found that about one-third (32%) of retail hiring managers use social networking sites to research job candidates.

April 19, 2012

The Coca-Cola Retailing Research Council has published the final installment of its five-part report on social media, which suggested that grocery marketers significantly can leverage any social media participation by simply responding to tweets on Twitter and exploring the potential of professional networking site LinkedIn.

April 16, 2012

By Elizabeth Cogswell Baskin

Editor’s note: Launched in March 2010, Pinterest now ranks as the third most-visited social-networking site in the United States, according to a recent report by Experian Marketing Services. Pinterest, which lets its users “pin” photos and information onto virtual boards, ranks behind only Facebook and Twitter in terms of total visitors, according to the report. It also skews heavily female — about 60% of users are women.

December 1, 2011

Wal-Mart Stores Inc. said Wednesday it has debuted a social networking application, calling it Shopycat.

September 27, 2011

By Shaun Ryan, CEO, SLI Systems and Mike Hill, executive VP, Guidance Solutions

April 21, 2011

Oakland Mall is using social networking as a tool to get shoppers involved this Mother's Day to benefit Moms at Detroit Rescue Mission Ministries (DRMM), a non-profit agency dedicated to assisting the homeless and getting them back on their feet.

February 10, 2011

Even some of the savviest mall owners admit there was a time when they considered social media participation optional. But by 2010, most of the major shopping center developers, managers and owners had jumped on the Facebook and Twitter bandwagons — and social media programs have since eclipsed traditional marketing methods at many properties.

December 1, 2010

Today's consumers are more informed, influential and decisive than ever before. They demand more from their retailers, both face-to-face and virtually.

September 30, 2010

Retailers have long felt the pressure to get in on the social media game....

September 8, 2010

CBL & Associates Properties said Thursday that it has implemented a new corporate-wide web strategy...

July 22, 2010

Bazaarvoice said Thursday that Talbots is using its social commerce platform with Stories to power...

March 3, 2010

By Kevin Moffitt, kmoffitt@crossview.com

There is no denying that social media presents a significant opportunity for retailers. Connecting your customers simultaneously to each other and to your brand is a potentially a powerful marketing strategy.

However, any e-commerce/cross-channel marketing strategy, particularly those that encompass social media, should be both:

   1. Closely aligned to customer needs and behaviors; and

September 30, 2008

I was floored last month when I read a CNET report estimating that Facebook...

August 24, 2008

Floral retailer FTD announced Monday that its stockholders approved a merger with United Online, which...

March 31, 2008

If you’re not on Linkedin, you should be. Although this social-networking site for business...

March 31, 2008

The growth of social networks and personalized Web sites are making it harder for...

December 31, 2007

was an early adopter of product reviews and ratings, even before they became...

November 30, 2007


May 31, 2007

MySpace to Acquire Photo-Sharing SitePopular online social-networking site MySpace has reached a preliminary deal to...