September 22, 2014

Following the successful launch of 3D print in six markets across the country, The UPS Store announced it is is expanding 3D printing services to meet the growing demands of its small business customers to nearly 100 additional locations nationwide.

August 21, 2014

UPS Stores, a subsidiary of United Parcel Service, said that a security breach may have led to the theft of customer credit and debit data at 51 UPS stores in the United States.

June 11, 2014

Online shoppers want retailers to make it easier to purchase their goods and services, and also want websites and stores to work better together. For now, according to a new survey of 5,800 consumers from UPS and comScore Inc., they also prefer to evaluate and purchase products from their desktops rather than their mobile devices, and when it comes to shipping and returns, "free" is a driving factor to complete the sale.

March 4, 2014
CROSSROADS

Location: Irvine, Calif., at the intersection of Culver Drive and Barranca Parkway. Average daily traffic is 43,000 vehicles.

Size: 334,000-sq.-ft. community center

Developer: Irvine Co. Retail Properties

November 5, 2013

Lands’ End will offer free shipping to all customers on purchases more than $50 as part of its standard customer offerings. U.S. customers will also have the option to upgrade to two-day UPS shipping for $5.

October 3, 2013

Feelgoodz Inc. likes to create a customer environment that is as carefree and comfortable as its signature merchandise: eco-friendly flip-flops.

Although the company operates one store in Raleigh, N.C., its e-commerce site serves as its primary direct-to-consumer selling channel, meaning that smoothly functioning order fulfillment is of paramount importance to maintaining positive customer-service vibrations.

July 30, 2013

Online consumers in the United States are motivated by the ability to conduct transactions across multiple channels with convenience and positive shipping experiences.

June 3, 2013

Results of research released Monday by comScore and UPS showed that the more options an online consumer has, the more loyal and dedicated she may be.

December 19, 2012

Jan. 3 promises to be the longest day of the year for UPS employees as they process a record level of returns to retailers.

June 4, 2012

A significant 63% of online shoppers look at a retailer's return policy before making a purchase, and nearly half said that they would shop more often and recommend a retailer with a lenient returns policy, according to a new study by comScore.

April 16, 2012

Given the escalating cost of fuel, conventional wisdom dictates the way to save money would be to schedule fewer miles. But this is not always the case, as witnessed by specialty retailer LifeWay Christian Resources, which found that more frequent deliveries translate to less cost across its retail enterprise.

LifeWay Christian Resources, which operates 170 stores throughout the nation, reinvented its distribution model — shifting from one consolidated truckload delivery per week to its stores to multiple UPS deliveries of smaller quantities.

December 12, 2011

By Greg Hammermaster, president, Sage Payment Solutions

May 18, 2011

By Ramsey Mansour, director retail & consumer goods marketing, UPS

December 31, 2006

If you were watching fuel prices in recent weeks, you could have seen consumer prices...