August 24, 2015

Facebook and Twitter don’t have the power to move mountains (not yet anyway), but one thing is certain: Retailers are not only listening to the conversations going on out there about their brands, but, increasingly and when it makes brand-sense, acting on them. 

July 24, 2015 is always trying to improve its overseas operations, and now the e-commerce titan is “getting the picture” in the U.K. market.

July 14, 2015

Online beauty subscription retailer Birchbox is plunging deeper into brick-and-mortar retailing — and it is seeking customer input to help guide its decision.

June 23, 2015

Providing customers with their own unique experience with the brand is of the upmost importance to Scotch whisky provider Glenfiddich.

June 11, 2015

Honest Cafe is a new venture from Revive Vending where three cafes currently in operation, and four more planned, are all unmanned.

June 4, 2015

Since launching its new website in 2014, Marks & Spencer is giving its customers a more visual, interactive way to shop online.

April 7, 2015

The United States is the top market for e-commerce, followed by China and the United Kingdom, according to A.T. Kearney’s 2015 Global Retail E-Commerce Index. Although e-commerce remains less than 10% of total retail sales in the United Sates, it has seen consistent growth, and rose by 15% in 2014.

March 31, 2015

The United States continues to lead e-commerce among the most Internet-friendly markets surveyed in North America and Europe, according to an international study commissioned by RetailMeNot.

March 23, 2015

Fresh & Easy plans to close 55 stores, which would leave the chain with about 110 locations, the Orange Country Register reported.

March 2, 2015

IBM Inc. is expanding the IBM MobileFirst for iOS portfolio of apps for retailers. Boots U.K. and American Eagle Outfitters are among the retailers who have signed on for MobileFirst apps.

February 20, 2015

Starbucks has launched its Evenings Program in the U.K., offering a range of meals and shareable hot and cold snacks with premium wines and beers.

February 17, 2015

Leading U.K. supermarket chain Tesco plc is reportedly considering laying off as many as 10,000 employees in response to poor profit performance.

February 3, 2015

Target’s goal of becoming a leading omnichannel retailer will be led by Tesco veteran Mike McNamara who joins the company as executive vice president and chief information officer.

January 27, 2015

Dixons Carphone plc has selected Reflexis workforce management solutions to further enhance its customer service offering and increase employee involvement in labor management processes.

January 8, 2015

A Seattle-based flash sales site may just be sputtering overseas, as a Forbes report on Thursday said that Zulily may shutter its United Kingdom operations, which currently serve as the concept’s first and only international office.

December 30, 2014

Global retail shrinkage improved by 4.8% last year, thanks to strengthened loss prevention efforts and general economic improvements.

December 22, 2014

U.K.-based discount retailer Poundworld is embarking on an IT overhaul with global retail IT services provider PCMS to support its long-term growth plans.

December 2, 2014

Most consumers do not feel safe when shopping online and many are shying away from their favorite retailers as a result.

November 13, 2014

Canadian outdoor brand Arc'teryx will open its first East Coast location, and fourth in the U.S., in CityCenterDC, downtown Washington, D.C.'s new mixed-use development. 

November 13, 2014
Lisle, Ill. -- Glory Global Solutions found that the overwhelming majority of U.S. consumers using self-service machines (88%) have felt frustrated by the technology, this according to the company’s latest research study on the use of self-service technology.  
November 13, 2014

Nearly three-quarters of online retailers (74%) miss out on sales by promoting irrelevant items to online shoppers.

October 30, 2014

U.K.-based convenience chain One Stop has been using Galleria’s Customer Centric Merchandising solution for planogram automation and optimization for a number of years, and is now implementing the Galleria Behavioral Cluster Planning tool.

October 29, 2014

The U.S., U.K. and Germany are the most desirable e-destinations for consumers to purchase goods online outside their own country.

October 24, 2014

Wow. What a month in the world of mobile payments.