November 4, 2013

Providing in-store customers with enhanced online “endless aisle” access to products can boost sales and customer service. But if the wait for endless aisle connectivity takes too long, its effectiveness is impacted.

June 7, 2013

Another executive hired by former J.C. Penney CEO Ron Johnson has apparently left the chain. Kristen Blum, executive VP and chief technology officer, is no longer with Penney, according to various reports that cited a note to investors by Citi analyst Deborah Weinswig.

January 18, 2012

J. C. Penney Co. has tapped another former Apple executive to join its executive ranks. J. C. Penney announced that Kristen E. Blum has been named executive VP and chief technology officer, effective Jan. 23.