January 7, 2014

The emergence of omnichannel commerce is dramatically changing the retail equation, both in how customers travel the path to purchase and how retailers anticipate and meet customer demand. Mike Webster, senior VP and general manager of Oracle Retail, offered Chain Store Age his perspective on how retailers must alter their approach to both systems and business processes to ensure they deliver a seamless experience across all customer touchpoints, one that both converts sales and builds long-term satisfaction and loyalty.   

November 28, 2013

Among Americans who purchased a product that required shipping this year, 80% consider shipping options, including free shipping, to be an important factor in their overall shopping experience, according to a recent survey commissioned by Pitney Bowes Inc.

October 8, 2013

With the use of smartphones and other mobile devices continuing to grow, more and more merchants are looking for a way to capitalize on a communication device that many people never put down.

October 4, 2013

J.C. Penney Company, Inc. has reportedly named Jan Hodges, a senior marketing executive who has been with the retailer for 25 years, to the position of senior VP and general manager of home goods.

August 23, 2013

Epicor Software announced the appointment of Noel Goggin as senior VP and general manager of the Epicor Retail solutions business reporting to Epicor president and CEO Pervez Qureshi.

May 29, 2012

Epicor Software Corp., announced it has entered into an agreement to acquire substantially all of the operating assets and intellectual property of New Zealand-based partner Cogita Holdings Limited.

May 4, 2012

In recent years, specialty retailer GameStop Corp. has been among the fastest-growing global chains, opening 388 new stores in 2009, more than 350 in 2010 and 285 new locations last year. For its current fiscal year, GameStop is ramping down organic growth, anticipating the opening of some 150 stores, in deference to building on its dominant presence in the multichannel PC digital download market.

April 17, 2012

Airport retailers around the globe are missing out on valuable opportunities to generate more revenue from time-starved and mobile-enabled travelers, according to a recent survey by NCR Corp., a leading provider of airline and airport self-service, retail, wayfinding and mobile solutions.

March 13, 2012

Zale Corp. said that it has named Jamie Singleton as senior VP and general manager of Piercing Pagoda, effective March 27.

January 19, 2012

Athleta, the Yoga-inspired lifestyle athletic apparel brand for women owned by Gap Inc., plans to open stores in Chicago, Boston, Houston and Denver in 2012, according to Bloomberg.

November 8, 2011

Online jewelry retailer Blue Nile announced that CEO Diane Irvine has resigned from the company, effective Nov. 11.

September 27, 2011

When Donahue Schriber made the decision to renovate its Del Mar Highlands asset two years ago, the objective was far different than the customary shopping center rehab. 

The 20-year-old Carmel Valley property was already the flagship of the Costa Mesa, Calif.-based developer’s portfolio, so the renovation wouldn’t be about fixing something that was broken, but rather improving an already successful center.

April 5, 2011

DSW announced Tuesday that it has named Roger Rawlins senior VP and general manager of DSW.com, and has named Jennie Wilson to the position of senior VP of finance and controller of the company.

March 7, 2011

General Nutrition Centers has dramatically reduced its energy consumption while improving store aesthetics by switching to LED lamps. The chain is in the final stages of completing a retrofit of some 2,700 company-owned North American stores. 

GNC has employed a variety of lighting technologies over the years, always keeping energy consumption in mind. But it came to a point where the chain wanted an even more energy-efficient turnkey solution, one that would reduce costs and add to store appearance. 

February 10, 2011

As consumers become more digitally connected than ever before, with product information and price comparisons at their fingertips, brand loyalty isn’t what it used to be. In response, the industry may be readying itself for a shift that puts consumers in the driver’s seat, dictating what they want, wherever they choose.

January 25, 2011

DSW said Monday it has appointed Christopher Lanning as senior VP and general manager of the retailer’s Leased Business Division.

September 30, 2008

As retailers reallocate their IT budgets, many are evaluating task-management systems. Simply put, task management...

November 30, 2007

Best Buy is probably the most-frequently cited example of a retailer committed to a true...

April 30, 2007

European retailers are...

October 11, 2005

Hoffman Estates, Ill., ...

October 11, 2005

Hoffman Estates, Ill., ...

September 22, 2005

Hoffman Estates, Ill., ...