November 14, 2014

RadioShack's Fix It Here! same-day mobile repair service is now available in 30 stores in the Houston area, adding to 650 stores already in play and plans to roll the service out to 750 stores by year end.

November 10, 2014

After some fine-tuning, SAP is now officially launching a DIY home assembly app called “Bilt” for Android and iOS tablet devices. 

November 5, 2014

SAP has released the Bilt mobile app, which provides interactive, 3D, voice-guided assembly, repair and installation instructions in application for iOS and Android tablets.

October 27, 2014

DHgate, an e-commerce marketplace focused on cross-border trade of Chinese goods, will provide its U.S. buyers with a consumer-rated protection plan and repair service through SquareTrade.

October 14, 2013

SAP demonstrated a concept consumer app called “Snap” at its recent Retail Forum in Dallas. Snap provides customers with interactive 3-D assembly instructions for a vast array of products. The instructions are pulled from manufacturer CAD files and delivered via cloud after the customer scans a product barcode or QR code, with options such as zoom and audio. Snap even lets shoppers register products for warranties and automatically request replacement parts.

February 12, 2008

A woman is suing Best Buy for $54 million because she claims the consumer-electronics retailer...

November 19, 2007

Irving, Texas, Zale...