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Content about Web chat
April 6, 2011
Customer service and online chat best practices
By Emily Millar, VP client relations, TELUS International
Most Viewed
Most Commented
Most Viewed
Report: J.C. Penney stores, real estate worth $4.06 billion
Former Tuesday Morning CEO files discrimination lawsuit again ex-employer
IBM: Mother’s Day mobile sales up 23%
North American POS market reaches $2B
Another big loss for J.C. Penney as sales plunge 16.4%
Most Commented
Ikea given approval to open stores in India
Consumer confidence drops to lowest point this year
Wal-Mart to grow Neighborhood Markets to 500 strong by 2016
Humana-Walmart plan open for enrollment for seniors
Supreme Court rules healthcare mandate can stay; retailers upset
Poll
Do you think replacing Ron Johnson as CEO of J.C. Penney with his predecessor, Myron Ullman, was a good business decision?
Yes
Yes — but only as a short-term solution
No
In This Issue
05/01/2013
The April/May 2013 issue of Chain Store Age is now available
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