July 1, 2015

Cavender’s, the Tyler, Texas-based retailer of specialty Western footwear and apparel, takes a no-nonsense approach to workforce management that would make the flintiest pioneer proud.

January 16, 2015

The store is still the center of profit, and Belk Inc. is focusing on increased control, efficiency and visibility of workforce activities to maximize that profit.

November 17, 2014

As a focus area of retail technology, workforce management may not be quite as sexy as CRM or omnichannel commerce. However, a lot of very exciting stuff is currently happening in the world of workforce management, as attendees of the recent KronosWorks 2014 conference in Las Vegas discovered.

November 14, 2014

At the recent KronosWorks 2014 conference in Las Vegas, clients across a variety of industries spoke about how they use Kronos solutions to better perform a variety of human resources and workforce management tasks. 

November 12, 2014

Kronos Inc. is releasing a new leaderboard feature within its Workforce Central suite designed to reward and recognize employees, managers, and teams for positive job performance and adhering to an organization’s time and attendance policies and procedures.

November 12, 2014

Kronos Inc. is releasing a new leaderboard feature within its Workforce Central suite designed to reward and recognize employees, managers, and teams for positive job performance and adhering to an organization’s time and attendance policies and procedures.

August 27, 2014

Everyone knows that stores need extra staff during the holiday shopping rush, but there is a big difference between carefully scheduling employees when and where they are needed and simply adding bodies to a store’s headcount. San Francisco-based beauty retailer Sephora has come up with a solution: The company is expanding its use of the Ceridian Dayforce workforce management platform to adjust holiday staffing according to both historical sales data and current trends.

November 18, 2013

Workforce management data, such as time and attendance and payroll, is generally seen as information pertaining to the back end of retail operations.

August 27, 2013

Let the games begin.

Retailers are gearing up for the Super Bowl of the holiday-selling season, when stores generate up to 40% of their annual sales and boost their staffs in light of the heightened shopping spree.

As technology reshapes the retail landscape at a dizzying pace, it’s also advancing the art and science of aligning sales and traffic patterns with in-store labor — particularly crucial during the make-or-break winter selling period.

June 27, 2013

As an industry with one of the largest populations of part-time workers, retail stands to be hit the hardest by the changes required by the Affordable Care Act. Yet as retailers start planning, many of them simply don't know how to comply, and what the long-term effects will be. Unfortunately, there is no "one-size-fits-all" solution, and employers will have to carefully select a strategy that is right for them. 

May 7, 2013

Managing labor remains one of a retail company's biggest challenges — and most untapped opportunities. JDA Software's Scott Welty talks about workforce management trends with Chain Store Age.

What are some common mistakes retailers make when it comes to managing labor?

April 8, 2013

JDA Software Group announced that Bob Evans Farms will deploy a JDA workforce management solution (formerly RedPrairie WFM) in approximately 565 Bob Evans restaurants.

March 15, 2013

Retailers are putting an increased emphasis and value on how and when they use their workforce. And in doing so, they are on the right path, according to research from The Wharton School. The study found the associate payroll was the most important factor in determining revenue. A mere additional dollar (properly applied) on labor could reap rewards of $4 to $28 in return.

January 14, 2013

Workforce management solution-provider Empower Software Solutions said that BJ’s Wholesale Club has launched the roll out of EmpowerWFM, the company’s workforce management solution, across BJ’s 198 locations in 15 states.

September 19, 2012

Atlanta -- RedPrairie Corp., a global supply chain and retail technology provider, announced that Adidas has gone live with RedPrairie workforce management (WFM) at its Singapore retail locations. Adidas will leverage RedPrairie WFM to increase employee productivity and optimize scheduling to help Adidas deliver optimal customer service to Singapore consumers.  

September 6, 2012

A report released Thursday by workforce management solution-provider Kronos Inc. found that retail experienced gains in job applications and hiring during the month of August.

August 15, 2012

Kronos Inc. said Wednesday that Hispanic department store chain Curacao is using a comprehensive workforce management solution from Kronos to control labor costs and improve customer satisfaction.

August 1, 2012

RedPrairie announced that Foot Locker has rolled out Red Prairie’s enterprise workforce management solution at approximately 2,700 stores throughout North America.

July 24, 2012

Workforce management solution-provider Kronos Inc. said that United Supermarkets has expanded its relationship with Kronos after achieving a seven-figure savings through the deployment of a Kronos labor planning tool in conjunction with the workforce management solution.

July 2, 2012

British fashion retailer New Look has selected workforce management solutions from Kronos Inc. to maximize labor productivity and increase sales conversion rates in its 670 stores in the United Kingdom, Ireland, France, and Belgium.

June 25, 2012

RedPrairie Corp., a global supply chain and retail technology provider with a local office in Johannesburg, has been selected by Woolworths South Africa to provide a workforce management solution (WFM) to help improve the in-store customer experience.

May 7, 2012

Hannaford Bros. Co., the second-largest New England-based supermarket chain, has enhanced its workforce management suite of solutions from Kronos Inc.

January 31, 2012

Workforce management solution-provider Kronos Inc. said Tuesday that Wokingham, U.K.-based Sainsbury’s has selected the Kronos solution to control labor costs and improve workforce productivity.

January 24, 2012

Retail workforce management solution-provider WorkPlace Systems announced that Rite Aid will use WorkPlace OnLine, a cloud-based Schedule and Attendance Management service, at all Rite Aid stores.