Retailers are putting an increased emphasis and value on how and when they use their workforce. And in doing so, they are on the right path, according to research from The Wharton School. The study found the associate payroll was the most important factor in determining revenue. A mere additional dollar (properly applied) on labor could reap rewards of $4 to $28 in return.
Workforce management solution-provider Empower Software Solutions said that BJ’s Wholesale Club has launched the roll out of EmpowerWFM, the company’s workforce management solution, across BJ’s 198 locations in 15 states.
Atlanta -- RedPrairie Corp., a global supply chain and retail technology provider, announced that Adidas has gone live with RedPrairie workforce management (WFM) at its Singapore retail locations. Adidas will leverage RedPrairie WFM to increase employee productivity and optimize scheduling to help Adidas deliver optimal customer service to Singapore consumers.
Workforce management solution-provider Kronos Inc. said that United Supermarkets has expanded its relationship with Kronos after achieving a seven-figure savings through the deployment of a Kronos labor planning tool in conjunction with the workforce management solution.
British fashion retailer New Look has selected workforce management solutions from Kronos Inc. to maximize labor productivity and increase sales conversion rates in its 670 stores in the United Kingdom, Ireland, France, and Belgium.
RedPrairie Corp., a global supply chain and retail technology provider with a local office in Johannesburg, has been selected by Woolworths South Africa to provide a workforce management solution (WFM) to help improve the in-store customer experience.
Kronos Inc. said that Family Dollar is using its suite of workforce management solutions to control labor costs, minimize compliance risk, and improve productivity of more than 55,000 Family Dollar employees across 7,000 stores.
Global supply chain solution provider RedPrairie Corp. said that Sleepy’s, The Mattress Professionals has signed an agreement to use RedPrairie Warehouse Management, Workforce Management, Transportation Management and Fleet Management solutions for its distribution centers and delivery fleet of almost 400 vehicles.
Cavender Stores, which specializes in western wear and cowboy boots for the entire family, has built an enviable reputation — and a loyal following — by delivering quality merchandise and top-notch customer service. Its sales associates are key to the success of Cavender’s in-store customer experience.
Kronos said Monday that fashion accessory retailer Charming Charlie has selected Kronos’ end-to-end workforce management solution to sustain growth, increase productivity and improve employee retention.
Senior editor Katherine Field talked with Liz Moughan, senior manager of retail marketing for Kronos Inc., about workforce management trends and solutions and how retailers can shore up this key area of their business.