December 30, 2014

Comparing Amazon’s new Manhattan site, which will serve as the central distribution center for its new same-day delivery service Amazon Prime Now, to a “store” is a bit of a stretch.

December 29, 2014

 When it came to fulfilling holiday deliveries, Apple, Dell, Nordstrom and Zappos stood out among other major competitors.

November 20, 2014

Online powerhouse Zappos has opened its first-ever freestanding store, a 20,000-sq.ft. pop-up in the company’s  hometown of downtown Las Vegas.

April 30, 2014

As consumers busy themselves with spring gardening and plans for summer travel, their favorite retailers are already planning for back-to-school and the 2014 holiday season.

February 26, 2008

Zappos has dropped its free guaranteed overnight shipping and price-matching initiatives....

December 31, 2007

The Make no mistake. Hsieh is here...

December 3, 2007

Take all the rules you thought you knew about running a business and turn...

August 31, 2007

While all retailers claim to deliver good customer service, a recent incident proved that...

March 31, 2007

Shoppers are not...