April 6, 2015

Omnichannel solutions provider RichRelevance has hired Mahesh Tyagarajan, a former WalmartLabs executive, to serve as its chief product officer.

March 31, 2015

IBM and The Weather Company, parent company of the Weather Channel, are partnering to integrate real-time weather insights into business to improve operational performance and decision-making.

March 27, 2015

The Association for Retail Technology Standards (ARTS), a division of the National Retail Federation (NRF), has announced two major additions to the ARTS Standard Request for Proposals (RFP) library on selecting payments solutions and video analytics solutions.

February 5, 2015

Customer analytics is a key component to retail success; CSA talked with Buxton's Bill Stinneford at NRF's Big Show in New York City about tech trends and the importance of understanding exactly who your customer is.

January 29, 2015

About four- in-10 retailers plans on using both Apple Pay (43%) and predictive analytics (42%) by the end of 2015.

January 26, 2015

Join this Chain Store Age Webinar on Jan. 29, 2 p.m. (EST), and learn how the insights gained from this data can give companies an edge in today's hypercompetive, omnichannel retail environment.

January 21, 2015

SAS Institute Inc. has recently completed rollouts of CRM, logistics and marketing solutions at several European retailers.

January 15, 2015

In today's data-filled world, many retailers are missing some of the most basic — and important — metrics of all: store data and conversion rates.

January 12, 2015

Grocer Heinen’s has teamed with Symphony EYC to adopt customer-driven retailing operations that stretch from shopper, throughout the store and back to the warehouse.

January 9, 2015

Following its recent acquisitions of retail vendors QuantiSense and ShopVisible, Epicor Software Corp. is releasing several new retail solutions.

December 22, 2014

Supermarkets are utilizing data-driven approaches to offset a moderate economy, varying consumer behavior and the continued rise of online competitors.

December 12, 2014

Hooters of America is partnering with Forum Analytics for a customized real estate planning and market-optimization solution.

December 5, 2014

If you talk to retail industry stakeholders about their business priorities for 2015, you will likely hear about their continued focus on omnichannel. But the overall environment is starting to feel different than in years past.

November 10, 2014

The Association for Retail Technology Standards, a division of the National Retail Federation, on Monday announced the approval of the ARTS Operational Data Model version 7.0, and the ARTS Data Warehouse Model 3.0.

November 7, 2014

According to a new study from Frost & Sullivan, the aim of every retailer is to integrate data from multiple channels to provide an omnichannel experience for the customer.

November 4, 2014

By 2017, three times as many retailers as now will explicitly underpin their customer and operations strategies on 3rd platform technologies. That’s one of IDC Retail Insights’ top 10 worldwide retail predictions for 2015.

November 4, 2014

The current use of social media data by retailers for merchandise planning is limited, with only 39% using it for product development and only 35% using it for promotional planning.

November 4, 2014

The current use of social media data by retailers for merchandise planning is limited, with only 39% using it for product development and only 35% using it for promotional planning.

November 4, 2014

The current use of social media data by retailers for merchandise planning is limited, with only 39% using it for product development and only 35% using it for promotional planning.

October 28, 2014

Consumers can purchase virtually anything they want anytime from anywhere, from the Internet to social media to mobile devices to good old brick-and-mortar stores.

October 20, 2014

Epicor Software Corp. has agreed to acquire privately held QuantiSense, Inc., a provider of cloud and on-premises packaged analytic solutions for the retail industry.

October 13, 2014

Last week, SAP hosted its annual Retail Forum in the palatial confines of the Waldorf Astoria in Manhattan. 

October 6, 2014

Coach Inc. has leveraged the MicroStrategy Analytics Platform and MicroStrategy Mobile to produce automated reporting that provides anytime, anywhere visibility down to the store level.

September 24, 2014

In a Sept. 23 webinar hosted by Chain Store Age and sponsored by Microsoft Dynamics and Junction Solutions, marital arts training equipment retailer Century Martial Arts explained how by using a Microsoft Dynamics AX business intelligence platform, it is able to better track trends and predict future performance.