November 10, 2014

Retailers are facing a growing onslaught of lawsuits from current and former managers and assistant managers who are claiming their employers should have paid them for overtime under the Fair Labor Standards Act (FLSA).

September 23, 2014

Implementing rewards programs is a common best practice in retail for a host of reasons. These programs can increase sales, encourage repeat purchases, and can provide a wealth of data and insights into the shopping behaviors of customers.

June 24, 2014

Cameras at the point of sale have become a routine feature of brick-and-mortar stores. They help ensure that items do not get stolen or accidentally passed through checkout lines without being scanned. But the “tale of the tape” by itself is not always obvious when it comes to detecting and preventing loss at the POS.

June 24, 2014

Cameras at the point of sale have become a routine feature of brick-and-mortar stores. They help ensure that items do not get stolen or accidentally passed through checkout lines without being scanned. But the “tale of the tape” by itself is not always obvious when it comes to detecting and preventing loss at the POS.

May 1, 2014

The recent cyber attacks on Target, Neiman Marcus and Michaels Stores had an immediate and profound impact on sales, as well as a widespread and ongoing ripple effect on consumer confidence in the safety of credit-card information at point-of-sale terminals.

March 5, 2013

By Mike Poldino, Motorola Solutions

March 5, 2013

By Mike Poldino, Motorola Solutions

October 17, 2012

Out-of-stocks are the most important overall element that impact satisfaction with the grocery trip experience, according to a study by The Retail Feedback Group.

August 15, 2012

There’s no question about it: Shoppers will have more options than ever before when it comes to shopping this holiday, from where and how they shop to how they pay. Given the myriad of choices available, experts agree that one of the keys to a successful holiday season — and long-term survival — is customer engagement.

July 26, 2012

By Jason Hamilton, Snagajob

December 2, 2011

REI (Recreational Equipment, Inc.) has opened its first-ever store in Manhattan, in the landmarked Puck Building in SoHo.

September 13, 2010

Today’s savvy retailers are maximizing their floor space by investing in smart solutions such as in-queue merchandising, which use modular systems that help improve customer flow and increase sales of display merchandise at the checkout line.

November 30, 2008

As the economy plummets, crime rises. Not every statistic supports that statement, but a...

November 30, 2008

As the economy plummets, crime rises. Not every statistic supports that statement, but a...

June 30, 2007

Dangling on my key ring are more plastic loyalty cards than keys—one for every grocery...

May 31, 2007

Mervyns Completes POS ConversionMervyns’ decision to replace its point-of-sale system was part of what the...

May 31, 2007

Of all the assets on the store floor, the most valuable is the associate representing...

February 28, 2007

Understanding what shoppers want is critical to retail success. Although attention has been largely focused...

February 28, 2007

Converting paper checks to electronic deposits is a cumbersome and costly process for multi-lane stores....