February 26, 2015

Jay Carney, former White House press secretary for the Obama administration and current CNN analyst, has been appointed senior VP of worldwide corporate affairs for Amazon, effective March 2.

February 26, 2015

Firehouse Subs, a fast casual restaurant chain with more than 860 locations, is enacting a nationwide rollout of Apple Pay.

February 26, 2015

Teen retailer rue21 announced the opening of its flagship, which is located less than one mile from its corporate office.

February 26, 2015

Google is reportedly planning to release an Android-based digital payment API known as Android Pay at its Google I/O conference in May 2015.

February 26, 2015

Consumer adoption of virtual reality (VR) technology is progressing slowly, but that doesn’t mean shoppers aren’t receptive to it.

February 26, 2015

The credit card industry is lagging behind its own deadline to get more secure microchip-enabled credit cards into consumers’ wallets by October 2015.

February 25, 2015

Shiseido Co. Ltd., a global cosmetics manufacturer, will empower its nearly 10,000 beauty consultants in Japan with IBM mobile apps designed to provide new customer services, customer-centric product improvements and social innovations.

February 25, 2015

Google is reportedly testing the inclusion of live chat with businesses linked directly within search results.

February 25, 2015

L.L. Bean provided the best overall customer service in the fiscal fourth quarter 2014, topping the first quarterly release of Stella Benchmarks.

February 24, 2015

IBM is releasing new hybrid cloud technology and services designed to extend clients' control, visibility, security and governance in a hybrid cloud environment similar to what they have in their private cloud and traditional IT systems.

February 23, 2015

The mobile payments war continues to heat up. In a post on its blog, Google said it partnering with the three of the nation’s largest wireless carriers — AT&T, Verizon and T-Mobile — to bring its Google Wallet mobile payment app to their Android phones later this year.  
 

February 23, 2015

Target Corp, has reportedly expanded the functionality of its mobile shopping app to allow users to directly add offers from its Cartwheel social couponing service from a list in the Target app.

February 20, 2015

The Wet Seal Inc. wants customers to have a social online shopping experience.

February 19, 2015

Fat Face a lifestyle clothing and accessories retailer with 212 stores in the U.K. and Ireland, is leveraging NetSuite's next-generation responsive Web design e-commerce solution to deliver a digital shopping experience optimized for multiple devices to its customers across all channels and geographies.

February 18, 2015

Mobile commerce is growing at nearly three times the rate of overall e-commerce.

February 18, 2015

Customer reviews are now an expectation, not an option, for e-commerce sites.

February 17, 2015

Consumers headed online for their Valentine’s Day shopping this year.

February 13, 2015

Tim Cook, CEO of Apple, gave a robust defense of consumer privacy in remarks during the Feb. 13 White House Summit on Cybersecurity and Consumer Protection.

February 12, 2015

Apple’s new mobile wallet solution, Apple Pay, was introduced to great fanfare as shoppers headed into the 2014 holiday shopping season armed with the new iPhone 6 and iPhone 6 plus. Apple was quick to proclaim its success with one million activations in the first 72 hours – instantly vaulting it to the top, according to Tim Cook.

February 12, 2015

Twitter plans to acquire Niche, a startup that pairs content creators popular on such social media platforms as Instagram, Tumblr and Twitter's own Vine with brand advertisers.

February 11, 2015

Amazon.com keeps on rolling out new products, technologies and services.

February 11, 2015

Family Dollar Stores Inc. is putting its head in a cloud in order to clear its operations.

February 11, 2015

Smartphone use continues to rise, with 71% of all consumers and 85% of Millennials owning a smartphone.

February 10, 2015

U.K. digital department store retailer Shop Direct is moving to a hybrid cloud model, hosted by IBM, to increase flexibility and quickly respond to changes in demand as it grows.