September 29, 2015

RSR Research’s Brian Kilcourse discusses the ways that retailers work to meet the ominchannel expectations of their customers. 

September 28, 2015
Chain Store Age’s 13-year-old Executive SPECS event has been rebranded X/SPECS to underscore a new focus on innovation and in-store technologies.
 
September 28, 2015

IBM is continuing its foray into the retail solutions game. The company announced its Retail Consumer Experience Platform, which is designed to allow retailers to get more personal with customers. 

September 25, 2015

Shopify is keeping busy these days.

September 25, 2015

Woody Allen famously said 80% of success is showing up, and that saying may well apply to mobile retailing. According to a new study from Google, “Micro-moments: Your Guide to Winning the Shift to Mobile,” 51% of smartphone users have discovered a new company or product when conducting research.

In addition, showing up in mobile search ad results can increase unaided brand awareness 46%. And one in three smartphone users have purchased from a company or brand other than the one they intended because of information provided in the moment they needed it.

September 24, 2015

Foot Locker Inc. is partnering with NBA star James Harden to engage customers via social media.

September 24, 2015

IBM aims to increase the solutions and services it offers the retail industry with two new centers.

September 24, 2015

Life just got a little easier for merchants who sell goods on Shopify.

September 24, 2015

Consumers are taking an increasingly varied path to purchase for tech accessories.

September 23, 2015

Membership buying club DirectBuy is taking its direct sales model to a new level of directness.

September 23, 2015

Lowe’s Companies Inc. is trying to make its Iris smart home solution more accessible.

September 23, 2015

Front-end customer engagement is only as good as its back-end support.

September 23, 2015

Amazon is using its winning of five Emmys on Sunday at the 67th Annual Emmy Awards to throw its competitors yet another fastball.

September 22, 2015

Apple Pay will soon have a rival. Google Inc. is launching a successor to Google Wallet called Android Pay, for Android phones running KitKat and above, PC World reported.

September 22, 2015

Kohl’s has been busy on the omnichannel front during 2015, and the retailer is now taking its efforts into high gear.

September 22, 2015

Designer fashions retailer Rent the Runway has carved a lucrative niche for itself by giving consumers an easy, no-hassle way to rent fancy designer dresses for special occasions—both online and, more recently, in its brick-and-mortar stores.

September 22, 2015

Consumers looking for arts and crafts online may soon have a new destination.

September 21, 2015

Flipkart, a leading Indian online marketplace, is naming three new technology executives with experience at some major global retail and IT firms.

September 18, 2015

Shortly after expanding its e-commerce partnership with Facebook, the cloud-based multichannel Shopify platform is teaming up with another online giant. 

September 17, 2015

All the new Amazon Fire devices will provide access to Amazon Underground, which delivers $10,000 worth of previously paid apps, games and in-app purchases, as well as videos, free. 

September 17, 2015

According to the 2015 Digital Consumer Preferences Survey from digital commerce solution provider BrandShop, 96% of consumers feel research is a crucial step in making an e-commerce purchase.

September 16, 2015

The newly launched Android Pay mobile payment service from Google is gaining a supporter in the crucial area of processing.

September 16, 2015

The London-based global specialty fashion retailer Topshop is  helping customers pin down their favorite colors.

September 16, 2015

The 175,000-plus retailers who sell through the cloud-based multichannel Shopify platform will soon have a new sales channel more easily available.