November 17, 2014

Smart retailers are transforming the shopping experience to meet shifting consumer behavior, providing real-time inventory visibility and rich, reliable content over responsive websites. 

November 14, 2014

More shoppers will be leveraging their mobile phones for holiday purchasing than ever before.

November 14, 2014

RadioShack's Fix It Here! same-day mobile repair service is now available in 30 stores in the Houston area, adding to 650 stores already in play and plans to roll the service out to 750 stores by year end.

November 4, 2014

Mobile technology is increasingly being used in all areas of the enterprise to create a truly seamless customer experience that starts in the back office and extends across all touchpoints. Samuel Mueller, CEO of Scandit, developer of a software-based barcode scanning solution and suite of mobile apps, recently discussed with Chain Store Age how mobile solutions are affecting every part of the retail enterprise.

October 24, 2014

Consumers have embraced the use of mobile devices for shopping, but are less than fully satisfied with the current mobile retail experience. 

October 9, 2014

One-quarter (25%) of U.S. consumers plans to spend more on holiday shopping this year up from 20% in 2013, and spending on holiday gifts is expected to average $718, according to Accenture’s annual holiday shopping survey.

October 8, 2014

Consumers have high expectations for retail care when shopping via mobile device, and if those expectations aren't met, they'll abandon the experience entirely, according to a new study from Contact Solutions.

October 3, 2014

In the past two years, the number of shoppers using mobile devices to make purchases has increased by 10 percentage points to 35% in 2014 from 25% in 2012.

October 2, 2014

WebMD Health and Walgreens on Thursday announced a partnership designed to improve health and wellness in America by helping and encouraging consumers to make healthier choices at home, work and on-the-go.

September 29, 2014

To meet the needs of mobile and tablet-based POS, Epson offers a wide range of mPOS-friendly printers that deliver fast, easy printing directly from any mobile device.

September 26, 2014

It may only be October, but here’s a prediction: It’s going to be a high-tech holiday, and I’m not talking about the gift-giving part of it. (Although in a refrain I think will play out in countless homes over the next couple of months, my 20-year-old godson has told his family the ONLY thing he wants for Christmas is a new Apple phone.)

September 3, 2014

Looking to better respond to increasingly online and mobile customers, 70% of retail executives said their organizations have adopted an omnichannel strategy to link the consumer's in-store experience with the company's website, mobile device application and social media platforms.

August 27, 2014

While gift cards are still made of plastic, digitally formatted gifts cards are increasing in popularity. (According to research by payments giant First Data, electronic gift card sales grew 71% from 2012 to 2013.) Consumers particularly like the customization options — including video and audio in some instances — that some retailers offer with digital cards. Another popular option: the ability to load a digital card onto a mobile device

Here are a few other unique benefits digital gift cards offer:

August 8, 2014

Fairytale Brownies has opened a mobile store designed for ordering any time and from any mobile device, based on the MShopper mobile commerce platform.

July 23, 2014

On average, consumers say 64% of their back-to-school shopping will take place in-store, the rest online via computer or mobile device.

July 17, 2014

In-store mobile device integration and e-commerce solutions, as well as inventory management and predictive analytics software, are the biggest technology priorities for independent brick-and-mortar retailers.

June 11, 2014

Simon, a leading global retail real estate company, has announced a collaboration with elevate Digital, a developer of interactive digital technology, to install "digital concierge" solutions in a number of Simon's U.S. retail properties.

June 6, 2014

Between 60 and 80% of mobile device users commonly allow mobile location-sharing, with an average location opt-in rate of 62%. According to a study from mobile relationship management software provider Urban Airship, 51% of mobile device users also opt into push notifications.

May 27, 2014

While the reach of mobile devices has grown dramatically in recent years, we’ve failed to realize the promise of using this ubiquitous device as a mobile wallet.

May 27, 2014

While the reach of mobile devices has grown dramatically in recent years, we’ve failed to realize the promise of using this ubiquitous device as a mobile wallet.

April 11, 2014

Time Warner Cable’s flagship in Manhattan offers shoppers a customer-centric, digitally savvy experience, complete with a large video wall, interactive product demos, a digital fireplace, and several large 21" tablets that combine product learning with internet browsing.

March 20, 2014

The growth of new mobile device shipments is expected to grow 95% worldwide and more than double (108%) in North America during 2014.

March 18, 2014

Target Corp. will reportedly promote items for sale during an episode of the TV show “Cougar Town” the evening of Tuesday, March 18, with viewers having the option of directly purchasing them via second screen.

March 17, 2014

According to a recent IBM report, retailers should no longer feel threatened by the practice of retail showrooming. Agreed, and also great news for traditional brick-and-mortar retailers.