March 26, 2015

An overwhelming majority (70%) of consumers around the globe say that the best way retailers can add value to their shopping experience is to provide easy access to information about their products and services, both online and in stores.

February 18, 2015

Mobile commerce is growing at nearly three times the rate of overall e-commerce.

February 11, 2015

Smartphone use continues to rise, with 71% of all consumers and 85% of Millennials owning a smartphone.

February 9, 2015

Alibaba Holding Group Inc. is bolstering its mobile commerce position by purchasing a $590 million minority stake in Chinese smartphone manufacturer Meizu.

February 9, 2015

Mobile is the top priority for retailers in 2015, according to the 2015 Shop.org/Forrester Research Inc., State of Retailing Online, with 58% of surveyed retailers placing it at the top of their list, up from 53% last year.

January 29, 2015

Top of mind for retailers wanting to better engage with shoppers in their brick-and-mortar locations this season are in-location technologies (e.g. beacons) and the personalization tactics they make possible.

January 20, 2015

Consumers continue to engage more deeply with their smartphone … because they value what apps can do for them. They have downloaded more than 75 billion in the seven short years since the first app made its appearance on a smartphone.

December 30, 2014

Consumers research a purchase heavily online prior to making a purchase. 

December 29, 2014

 It was a very mobile holiday season for Amazon.com. Nearly 60% of Amazon.com customers shopped using a mobile device this holiday.  

December 16, 2014

Consumers weren’t the only ones who were busy browsing gifts during Cyber Week 2014. 

December 10, 2014

During the second week of the holiday shopping season (Dec. 1-7), smartphone and tablet shoppers were especially generous spenders. 

December 8, 2014
So the retail industry made it through another five-day Thanksgiving weekend, stretching from Thanksgiving Day through Cyber Monday. As the dust begins to settle and the pundits make their pronouncements, let’s look at a few technology lessons retailers can learn from this year’s kickoff to the all-important holiday sales season.   Little Mobile is All Grown Up
December 2, 2014

Total online sales for Cyber Monday came in at $2.65 billion, up 16% compared to 2013.

November 26, 2014

High expectations are the key to everything. Take mobile for example. Apps from Starbucks, Uber, Netflix, and Apple have all made outstanding digital experiences expected and commonplace. Finally, customers have a taste of products and services that work the way they should, effectively reprogramming consumer expectations for all digital experiences.

November 26, 2014

High expectations are the key to everything. Take mobile for example. Apps from Starbucks, Uber, Netflix, and Apple have all made outstanding digital experiences expected and commonplace. Finally, customers have a taste of products and services that work the way they should, effectively reprogramming consumer expectations for all digital experiences.

November 25, 2014

For children on a long journey, the typical refrain is, “Are we there yet?” However, for retail IT practitioners and executives, the challenge is not in waiting to get “there,” but figuring out what “there” even is. The question for the IT journey on which retailers are now traveling can be more appropriately phrased as, “Where are we going?”

November 25, 2014

For children on a long journey, the typical refrain is, “Are we there yet?” However, for retail IT practitioners and executives, the challenge is not in waiting to get “there,” but figuring out what “there” even is. The question for the IT journey on which retailers are now traveling can be more appropriately phrased as, “Where are we going?”

November 18, 2014

Total online retail spending for the November–December period will reach $61.0 billion, a 16% gain versus year ago, according to comScore’s 2014 holiday forecast.

November 18, 2014

Researching and browsing gifts on mobile far outranks purchasing items (whether at home or in a competitor’s store), and even coveted millennial shoppers are heading to the store or laptop to complete major purchases, according to a study by RichRelevance.

November 14, 2014

More shoppers will be leveraging their mobile phones for holiday purchasing than ever before.

November 14, 2014

More shoppers will be leveraging their mobile phones for holiday purchasing than ever before.

November 6, 2014

More than half (54%) of consumers who use mobile devices in stores to help with the shopping experience research and compare prices of different stores, and 41% research and compare features of different brands, according to a survey by Burst Media and Rhythm NewMedia.

November 5, 2014

IBM projects a strong holiday shopping season with online sales projected to increase 15% during the five-day period between Thanksgiving and Cyber Monday.

November 5, 2014

A majority (54%) of shoppers said they would shop both online and in-store this holiday season, according to a survey by Retale, a location-based mobile platform.