September 28, 2015

Worldpay U.S.’ Chester Ritchie offers advice to retailers about being prepared to accept payments in whatever form they may come. 

September 25, 2015

Woody Allen famously said 80% of success is showing up, and that saying may well apply to mobile retailing. According to a new study from Google, “Micro-moments: Your Guide to Winning the Shift to Mobile,” 51% of smartphone users have discovered a new company or product when conducting research.

In addition, showing up in mobile search ad results can increase unaided brand awareness 46%. And one in three smartphone users have purchased from a company or brand other than the one they intended because of information provided in the moment they needed it.

September 23, 2015

Membership buying club DirectBuy is taking its direct sales model to a new level of directness.

September 22, 2015

Apple Pay will soon have a rival. Google Inc. is launching a successor to Google Wallet called Android Pay, for Android phones running KitKat and above, PC World reported.

September 22, 2015

Kohl’s has been busy on the omnichannel front during 2015, and the retailer is now taking its efforts into high gear.

September 22, 2015

Marketing experts routinely advise retailers to send customers notifications, such as emails and texts, informing them of discounts or following up on purchases and site visits.

September 21, 2015

Redesigned Hhgregg stores in Orlando and Tampa, Florida, offer new growth possibilities for the 226 store appliance, electronics and furniture retailer.

September 17, 2015

All the new Amazon Fire devices will provide access to Amazon Underground, which delivers $10,000 worth of previously paid apps, games and in-app purchases, as well as videos, free. 

September 16, 2015

The newly launched Android Pay mobile payment service from Google is gaining a supporter in the crucial area of processing.

September 16, 2015

As statistical revelations go, the fact most Americans use the Internet and mobile phones is not especially surprising, but still significant for omnichannel retailers.

September 14, 2015

More and more consumers are browsing, creating baskets and making purchases from their smartphones, according to the latest Demandware Shopping Index.

September 14, 2015

More and more consumers are browsing, creating baskets and making purchases from their smartphones, according to the latest Demandware Shopping Index.

September 14, 2015

This year’s annual fall Apple event did not offer retailers anything quite as dramatic as last year’s introduction of Apple Pay and Apple Watch.

September 11, 2015

GameStop, which has long been known as an innovative company, has become one of the first major retailers to accept Google's new mobile payment system.

September 10, 2015

Apple Pay has a new rival, and it’s a formidable one.

September 10, 2015

The more we learn about real-world customer experiences, the more we see that we've been horribly naive about the role that mobile devices play in shoppers' lives.

September 10, 2015

The more we learn about real-world customer experiences, the more we see that we've been horribly naive about the role that mobile devices play in shoppers' lives.

September 4, 2015

Consumers are mobilizing for back-to-school shopping in a very literal way.

August 24, 2015

Comcast has unveiled a futuristic-looking, tech-savvy store prototype aimed at enhancing the cable giant’s brand reputation and service experience.

August 21, 2015

First Best Buy became the first national retailer, other than Apple Stores, where customers can buy the Apple Watch.

August 13, 2015

Move over Apple and Google — and make way for Samsung.

August 12, 2015

Smartphones are quickly becoming the first screen for consumers — even in retail stores.

August 12, 2015

Smartphones are quickly becoming the first screen for consumers — even in retail stores.

August 12, 2015

Consumers love their smartphones, but retailers shouldn’t count out the “old tech” yet in terms of customer appeal.