June 24, 2015

At the recent MIT CIO Symposium, Bryan Kirschner, director of the research/strategy organization Apigee Institute, and Jerry Wolfe, CEO and founder of food industry platform services provider Vivanda, participated in a panel discussion on consumer connectivity and engagement. Chain Store Age followed up with the two experts to ask a few more questions about engaging today’s connected customer.

June 23, 2015

According to new IBM Digital Analytics Benchmark data, mobile accounted for more than 48% of all online Father’s Day traffic in 2015.

June 23, 2015

According to new IBM Digital Analytics Benchmark data, mobile accounted for more than 48% of all online Father’s Day traffic in 2015.

June 16, 2015

Retailers looking ahead to meeting the needs of holiday shoppers should be aware of the continuing growth of mobile’s importance as a consumer channel. 

June 16, 2015

Starbucks Corp. is expanding its mobile order and payment service to about 3,400 stores in 21 new states

June 10, 2015

Twitter announced on Wednesday that its advertisers can use the data the social giant has been collecting on which apps its users download for targeted ads.

June 9, 2015

Fast-casual sandwich chain Which Wich is partnering with Olo, a provider of online and mobile ordering solutions for the restaurant industry, to debut a new mobile app and digital ordering program.

June 7, 2015

Apple Inc. is enacting a number of significant enhancements to its Apple Pay mobile payment app, including adding support for rewards programs and store-issued credit and debit cards.

May 29, 2015

On Thursday, Google introduced Android Pay, which will power in-app and tap-to-pay purchases on mobile devices. Here are some comments from Pat Dermody, president of Retale, a location-based mobile platform connecting shoppers with their favorite local retailers, on the new feature:

May 28, 2015

Apple Pay will soon have a rival. Google Inc. is launching a successor to Google Wallet called Android Pay, for Android phones running KitKat and above, PC World reported.

May 15, 2015

Mother’s Day is turning into a goldmine for online retailers. Overall U.S. retail online sales for the week leading up to Mother's Day rose more than 15% compared to the same period last year, according to IBM Digital Analytics Benchmark.

May 14, 2015

Cole Haan is launching Apple Pay within its mobile shopping application.

May 7, 2015

Revenue from shoppers on smartphones rose 73% over the last year, according to a new report from Branding Brand's Mobile Commerce Index released Wednesday.

May 7, 2015

Revenue from shoppers on smartphones rose 73% over the last year, according to a new report from Branding Brand's Mobile Commerce Index released Wednesday.

April 29, 2015

Now that the smoke has cleared from the initial release of the Apple Watch, retailers can take a more objective look at how this latest innovation in wearable technology might disrupt customer engagement and the overall customer experience. Here are three thoughts on how Apple Watch could shift the retail landscape.

April 29, 2015

Now that the smoke has cleared from the initial release of the Apple Watch, retailers can take a more objective look at how this latest innovation in wearable technology might disrupt customer engagement and the overall customer experience. Here are three thoughts on how Apple Watch could shift the retail landscape.

April 24, 2015

If access to Amazon.com was not already ubiquitous enough for you, there is a new way to browse and purchase goods on the first major e-commerce platform. Amazon is releasing a new shopping app for the Apple Watch.

April 24, 2015

QVC customers can now watch the omnichannel retailer’s content on their Apple Watch.

April 24, 2015

Tech geeks rejoice: the Apple Watch from Apple Inc. is here. From a retail perspective, the device Apple Inc. calls “our most personal device yet” offers new ways to engage consumers, who are obtaining new ways to stay digitally connected.

April 22, 2015

While Amazon is winning the battle for smartphone shoppers in America, it has yet to achieve the same dominance in at least 10 other countries internationally.

April 20, 2015

Apple Inc. reportedly may launch its Apple Pay mobile payment service in Canada as soon as fall 2015.

April 17, 2015

Foot Locker has launched its first smartphone mobile application for iOS and Android, along with 85 “Shoemoji” sneaker replica emoticons.

April 15, 2015

Opt-in rates among consumers for push notifications from retail apps are on the decline. A new study from Urban Airship shows that average opt-in rates for retail apps fell to 37% in 2014, compared to 46% in 2013.

April 10, 2015

Smartphone users are looking for something. According to a new report from Branding Brand's Mobile Commerce Index, 43% of all smartphone traffic came from search in first quarter 2015, a 5% increase compared to fourth quarter 2014.