June 23, 2015

Amazon.com is releasing its Echo voice-activated artificial intelligence device for general availability in July, and taking consumer orders now.

June 23, 2015

Mondelez International has renewed its global strategic partnership with Facebook, with a focus on creating and delivering creative video content and driving impulse snack purchasing online.

June 23, 2015

Retailers who target a consumer base of moms have some new competition.

June 23, 2015

Facebook may not have anywhere near the retail sales volume of Wal-Mart, but in at least one important financial metric the social media network has overtaken Wal-Mart.

June 18, 2015

CVS Health is rethinking every aspect of its store to ensure that it not only reflects the company’s broader commitment to healthcare and but also delivers on what customers have come to expect from its pharmacy locations.

June 15, 2015

Target chairman and CEO Brian Cornell commented on the chain’s new partnership with CVS Health in a Q&A on Target’s blog, A Bullseye View.

June 15, 2015

Belk Inc.'s Android and iOS app features a registry checklist and tips for newlyweds.

June 15, 2015

According to a new study from IHL Group, “mPOS: Houston, Do We Have A Problem,” 78% of retailers planning to make a new mobile POS decision by mid-2016.

June 15, 2015

There are three implications of Facebook’s latest effort to serve as a commercial platform. 

June 12, 2015

The Shopify e-commerce platform is expanding a beta test of the Facebook “buy” button with select U.S. retailers, by invite only.

June 10, 2015

Cloud-based software provider NetSuite Inc. has completed the acquisition of Bronto Software Inc., a cloud-based commerce marketing company.

June 9, 2015

Facebook is expanding the availability of its Place Tips in-store mobile promotion service, and also expanding Place Tips’ reach with free Bluetooth Low Energy beacons. Facebook initially launched a trial of Place Tips in January 2015 and is now rolling it out nationwide.

June 8, 2015

Etsy Inc. reportedly employs Big Data and artificial intelligence systems to better target individual customers with personalized offers.

June 8, 2015

My latest retail IT-related travels took me to the Retail Experience Center at Microsoft headquarters (in Redmond, Washington), where I toured a simulated shopping mall environment that demonstrated a variety of innovative ways the company is using technology to enhance customer engagement for retailers.   Here are the three most interesting solutions from that visit:

June 3, 2015

Ace Hardware Corp. has promoted senior director of IT business systems Rick Williams to the position of VP of information technology (IT).

May 29, 2015

On Thursday, Google introduced Android Pay, which will power in-app and tap-to-pay purchases on mobile devices. Here are some comments from Pat Dermody, president of Retale, a location-based mobile platform connecting shoppers with their favorite local retailers, on the new feature:

May 28, 2015

Apple Pay will soon have a rival. Google Inc. is launching a successor to Google Wallet called Android Pay, for Android phones running KitKat and above, PC World reported.

May 28, 2015

Target Corp. is working with content discovery app Shazam to make print and TV ads shoppable through customer phones.

May 19, 2015

Starbucks and music streaming service Spotify will establish a multi-year relationship that will link its 7,000 U.S. company-operated stores in the U.S. and My Starbucks Rewards loyalty members with Spotify’s global users.

May 14, 2015

Cole Haan is launching Apple Pay within its mobile shopping application.

May 11, 2015

The theme of SAP’s annual Sapphire conference, in Orlando, Florida, was “Run Simple.” SAP focused on how its HANA business intelligence platform and growing number of HANA-powered applications can assist companies with the complicated task of creating simple enterprises that run on real-time data.

May 6, 2015

IBM and Facebook on Wednesday announced they are teaming up to help retailers and other brands provide more personalization in their marketing efforts on the social network.

May 6, 2015

Nearly one-half (44%) of retailers used more than five mobile business applications in 2014, while 82% of retailers were able to build a mobile business app in one day or less, according to the “2nd Annual Mobile Business Application Survey” of business and IT decision makers by Canvas.

May 4, 2015

For the second time in a year, Sally Beauty Holdings, which owns U.S. Sally Beauty stores, is currently investigating reports of unusual activity involving payment cards used at some of their stores.