September 20, 2013

Dick’s Sporting Goods will open its newly renovated store in Cary, N.C., on Sept. 29, featuring 56,000 sq. ft. of specialized services and experiential elements such as a golf simulator, club fitting center, putting green, archery lane with an on-site bow technician, and bike safety inspections, custom fittings, tune-ups and assembly.

September 27, 2011

As retailers focus their attention on the holiday shopping season, the subject of holiday readiness — especially with regard to technology — takes top billing in practically every retail category.

In order to be tech-ready by Black Friday, retailers need to first understand that customers expect fast, accurate and secure access to price information and purchases. And to meet those expectations, the time is now for retailers to buy, integrate and upgrade technologies to stay competitive. But will retail IT teams be able to keep up?

February 29, 2008

Routine maintenance calls, service calls or critical emergency services—managing the what, when and where...

May 31, 2007

Of all the assets on the store floor, the most valuable is the associate representing...