July 5, 2016
Since taking over as CIO of Target Corp. in February 2015, Mike McNamara has been aggressively developing a new operational model for IT. 
 
June 16, 2016
Target Corp. is continuing to hire tech experts for its ultra-secret “Goldfish” project, with the newest recruit being the former chief technology officer of sports news website Bleacher Report.
 
May 16, 2016

Tops Friendly Markets, a Williamsville, New York-based supermarket chain with more than 170 stores in New York, Pennsylvania and Vermont, is making sure the last step in the path to purchase goes smoothly.

 

May 16, 2016

A major omnichannel advancement is coming soon to Petco’s more than 1,400 stores as the retailer works with Toshiba Global Commerce Solutions on a wide ranging initiative to integrate physical and digital operations.

April 25, 2016

Starbucks Corp. has been busy expanding its mobile ordering and payment services, and now needs to ensure the right support personnel are in place.

April 22, 2016

Whether you're in-store or online, the benefits of a personalized customer experience are undeniable.

April 22, 2016

Hallmark Cards Inc. is ensuring it can effectively offer consumers the chance to create their own personalized products.

April 22, 2016

While there has been a lot of talk about IoT’s status as a game-changer for retail, there has been less discussion on exactly how it will drive industry transformation.

April 21, 2016

If you think the gifting industry is a needs some re-invention, you’ll want to learn more about what two of this month’s crop of startups are doing to revolutionize the space.

April 21, 2016

A look at cybercrime, data breach and security threat trends from 2015 demonstrates that criminals are indeed creatures of habit.

April 20, 2016
Virtual and augmented reality and Internet of Things (IoT) are most likely to disrupt retail, at least in the short term.  That’s according to the first quarter 2016 Retail Innovation Report from the Center for Advancing Retail & Technology (CART), 
April 20, 2016
Online home furnishings retailer Wayfair Inc. is partnering with Seattle-based home services platform Porch.com to offer home installation and assembly services to its customers.
April 18, 2016

Yes, but only if you listen — to both of them

April 8, 2016

By now, everyone has heard the adage “the store is the center of omnichannel” and seen the statistics showing that physical stores account for about 90% of retail sales. So clearly brick-and-mortar stores are as relevant as ever.

April 8, 2016

By now, everyone has heard the adage “the store is the center of omnichannel” and seen the statistics showing that physical stores account for about 90% of retail sales. So clearly brick-and-mortar stores are as relevant as ever.

April 7, 2016

Arby’s Restaurant Group Inc. is naming Darla Morse as new CIO, effective April 18.

April 5, 2016

Retailers looking to keep up with consumer demand for an individualized and seamless customer experience have a new supporting technology option to consider.

April 4, 2016

Lowe’s Companies Inc. is expanding its use of augmented and virtual reality to help customers truly “visualize” home improvement projects.

April 4, 2016

Lowe’s Companies Inc. is expanding its use of augmented and virtual reality to help customers truly “visualize” home improvement projects.

March 31, 2016

Chain Store Age recently spoke with Stefan Weitz, head of product and strategy at eBay Enterprise, about the changing nature of omnichannel retail and what it means for fulfillment strategies.

March 30, 2016

Helzberg Diamonds knows its clientele expects quality, both in merchandise and in the service they receive.

March 28, 2016

Amazon.com has been slowly but surely building the capabilities of its interactive Echo voice-activated consumer device. According to Re/code, integrating Echo with the Alexa artificial intelligence platform to allow the ordering of new commodity items is only a step toward the final goal. Namely, full-scale, Echo-based access to Amazon’s entire inventory. [Re/code]

March 28, 2016

The retail industry is abound with digital innovation, with brick-and-mortar stores rapidly adopting retail technology tools, services and gadgets in order to become a more relevant part of the consumer’s day.

March 28, 2016

The retail industry is abound with digital innovation, with brick-and-mortar stores rapidly adopting retail technology tools, services and gadgets in order to become a more relevant part of the consumer’s day.