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5 Reasons Retailers Can’t Miss Customer Disruption 2014

BY CSA STAFF

1. INSIDE INSIGHTS.

Competitive-edge knowledge of how innovative technology is reshaping the very nature of retailer-customer interaction.

2. REAL IMMERSION.

You’ll be head-to-head with leading minds across core retail disciplines to network, share ideas and refine best practices.

3. GO BEHIND THE SCENES.

Tour renowned start-up incubator Plug and Play in Silicon Valley and discover first-hand what’s driving the most promising new retail innovation companies in tech.

4. WIN.

Be the customer’s champion. Don’t just adapt to new technology — help it evolve and nurture it to your profit. Be both liked and loved. This is the retail event where it all starts.

5. GAIN A COMPETITIVE ADVANTAGE.

From start to finish, Customer Disruption is designed to provide retailers with a crystal-ball on the future, whether it’s though networking with innovators in the space or hearing first-hand accounts from leading-edge peers.

Click here to learn more.

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Brookshire Grocery to reduce shrink with cloud-based solution

BY CSA STAFF

Brookshire Grocery plans to reduce shrink and improve in-store operations with Retail 20/20 reporting, a cloud-based exception reporting solution by Agilence.

"We needed a powerful reporting application to get the most out of our data and a team to help us drive it," stated John D’Anna, CIO for Brookshire Grocery. "After a six-month pilot, it was clear that Retail 20/20 was able to deliver a significant return on our investment."

"The adoption rate of Retail 20/20 has outpaced even our own expectations," added Russ Hawkins, CEO of Agilence. "Brookshire Grocery Company is another validation point of the success of our solution and team."

Texas-based Brookshire Grocery operates 152 stores in Texas, Louisiana and Arkansas.

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Gymboree bolsters e-commerce with help from Oracle

BY CSA STAFF

Gymboree is looking to Oracle Commerce to support its full range of international e-commerce sites across all its brands, which include Gymboree, Janie and Jack, and Crazy 8.

Gymboree also plans to implement Oracle WebLogic Suite.

“We have replaced our current system and chose Oracle Commerce because the solution provides the functionality we require today combined with Oracle’s vision and commitment to omnichannel retail solutions,” said Pranav Patel, VP, infrastructure and e-commerce, Gymboree. “The Oracle solution will enable us to deliver an excellent customer experience that is consistent with our brands while supporting ongoing growth.”

“Gymboree will use Oracle Commerce to better engage customers wherever and whenever they shop,” said Mike Webster, SVP and GM, Oracle Retail. “By putting Oracle Commerce in place, Gymboree is equipping its business to extend the high level of service that customers have come to expect from its brands. Oracle will continue to invest in helping retailers to deliver this type of customer-focused, commerce anywhere retail experience that keeps customers coming back.”

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