OPERATIONS

Accenture to acquire consulting firm Kurt Salmon

BY Marianne Wilson

Accenture, a global professional services company, has entered into an agreement to acquire Kurt Salmon, a global strategy consulting firm focused on the retail industry.

The acquisition will expand Accenture Strategy’s capabilities in delivering strategy consulting services to retailers and private equity firms in a world disrupted by digital.


“With digital disruption forcing retailers to rethink their entire business and operating models, we expect continued strong demand for strategy consulting services in this industry,” said Mark Knickrehm, CEO, Accenture Strategy, a division of Accenture. “This acquisition will enhance our ability to deliver the industry-specific strategies that our clients are increasingly seeking, in order to drive competitiveness and operational excellence at the intersection of business and technology.”

Founded in 1935, Kurt Salmon has offices in the U.S., Germany, U.K., Japan and China. The company, a subsidiary of Management Consulting Group, is known for operational strategy consulting, including logistics and supply chain, merchandising and product development, corporate strategy and due diligence, and omnichannel retail strategy.


Following completion of the acquisition, Kurt Salmon’s employees are expected to join the Accenture Strategy retail industry practice.


“Our retail clients are increasingly looking for agile and pragmatic solutions from industry experts that enable their transformation journey and help them gain competitive advantage,” said Brooks Kitchel, CEO of Kurt Salmon. “Joining Accenture Strategwill enable us to bring new value to our clients in a collaborative, global and client-centric environment that aligns with our company culture and mission.

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Nordstrom shifts responsibilities of top executives

BY Marianne Wilson

Photo:Ken Worzel

Top executives at department store retailer Nordstrom have been given new responsibilities.

The retailer said it has appointed Ken Worzel as president, Nordstrom.com. in a move to further accelerate its e-commerce, digital and mobile efforts.

Worzel has served as executive VP of strategy and development at Nordstrom since 2010, where he has been responsible for strengthening the company's competitive position and relevance through developing and executing customer-driven strategies to support the company's growth. Prior to Nordstrom, he worked as a consultant, including partnering with Nordstrom for 13 years while at Marakon Associates and McKinsey & Company.

"Through his six years as a leader at Nordstrom and many years prior to that working alongside our executive team, Ken has gained a deep understanding of how our e-commerce, digital and mobile efforts play an integral role in providing customers a differentiated experience through service, personalization and convenience," said Erik Nordstrom, co-president of Nordstrom.

The company also announced a strategic shift of leadership responsibilities to better support the Nordstrom (full-price) and Nordstrom Rack (off-price) brands across both stores and digital. New assignments include:

• Co-president Erik Nordstrom will now be responsible for the Nordstrom brand, including Nordstrom stores, Nordstrom.com, and Trunk Club as well as Customer Care, Marketing and Supply Chain.

• Co-president Blake Nordstrom will be responsible for the Nordstrom Rack brand, including Rack stores and NordstromRack.com/HauteLook and other corporate functions including Finance, Technology, Legal and Human Resources.

• Co-president Pete Nordstrom will continue to support all of the company's merchandising functions and Store Planning. He will also remain closely involved in all areas impacting the Nordstrom brand, including marketing.

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Dunkin’ Donuts nabs McDonald’s veteran for executive role

BY Marianne Wilson

A longtime McDonald’s veteran has joined the fast-growing Dunkin’ Donuts.

Dunkin' Brands Group, parent company of Dunkin' Donuts and Baskin-Robbins, announced that David Hoffmann has been appointed president of Dunkin' Donuts U.S. and Canada, effective Oc. 3.

Hoffman joins Dunkin' Brands after 22 years with McDonald's Corp., where he most recently served as president, high growth markets, which includes China, South Korea, Russia and several additional European markets. He replaces Dunkin’s Paul Twohig who, as previously announced, is retiring and will stay with the company through the end of the first quarter 2017 to ensure a smooth transition.

In his new position, Hoffmann will be responsible for Dunkin' Donuts operations and marketing in the U.S. and Canada, as well as global franchising and store development for both Dunkin' Donuts and Baskin-Robbins.

"Dave is a proven leader with a wealth of quick-service restaurant and franchising experience, and a solid track record of delivering growth in a wide range of economic and competitive environments,” said Nigel Travis, Dunkin' Brands chairman and CEO. “His financial and industry expertise, combined with his strong talent development skills and experience using digital technologies to enhance the restaurant experience, makes him uniquely positioned to help accelerate Dunkin' Donuts' strategic expansion in the U.S.”

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