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Alex and Ani’s holiday sales see significant boost with help of mobile checkouts

BY Marianne Wilson

Boston — Popular jewelry retailer Alex and Ani implemented a mobile point-of-sale application that all but eliminated customer lines and helped increase sales by 318% over the previous holiday season, Mobiquity announced.

Mobiquity implemented a mobile POS application that allows Alex and Ani to cultivate a stronger relationship with customers, translating into increased sales and loyalty. The application – delivered via Daily Systems’ iAPS sled for iPod touch – offers mobile payment (mPayment) options that markedly improved the checkout process, benefiting both customers and Alex and Ani by shortening long holiday lines.

“Mobile checkouts have given the store environment a more intimate feel, and improved the flow of customer traffic while almost eliminating lines,” said Alex and Ani chief technology officer, Joseph Lezon. “By integrating mobile into our VIOPSYS point-of-sale system, we were able to positively impact the in-store shopping experience during the busy shopping season, which is exactly the kind of positive energy we want customers to associate with the Alex and Ani brand.”

With the mobile POS application, Alex and Ani increased points of checkout from four to 10 in most of its 28 stores across the U.S., and in one store, from five to 25. The resulting increase in sales opportunities allowed Alex and Ani to hire more staff to personally assist customers for the duration of their visit.

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Jan-27-2013 01:08 am

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S.Ban Be says:
Jan-27-2013 01:08 am

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Food retail expert assumes interim CEO role at 99 Cents Only

BY CSA STAFF

CITY OF COMMERCE, Calif. — Former Food Lion CEO, and current board member for 99 Cents Only Stores, Richard Anicetti, is assuming the role of interim CEO for the discount retailer. In addition, Michael Fung will join the company as interim chief administrative officer overseeing finance, information technology, real estate and various administrative functions of the company.

In connection with the foregoing changes, Eric Schiffer, Jeff Gold and Howard Gold are no longer employed by the company.

"Since the first 99 Cents Only store opened in 1982, the company has grown into one of the most impressive and differentiated extreme value retailers in the country," said David Kaplan, chairman of the board of directors and senior partner and founding member of Ares Management LLC. "The Gold/Schiffer family has been instrumental in creating this valuable business and establishing the widely-admired culture at 99 Cents Only Stores. As a result, the company has flourished and today is positioned for continued growth and success. The board of Directors thanks Eric, Jeff, Howard and the rest of the Gold/Schiffer family for their contribution and is looking forward to working with Rick, Mike and our dedicated ’99ers’ to continue our growth trajectory while providing our customers with excellent value as well as a fun and exciting shopping experience."

Anicetti has served on the board for the past eight months, and brings more than 20 years of senior management experience in the food retail business, including serving for eight years as president and CEO of Food Lion grocery stores, a subsidiary of the Delhaize Group with more than 1,200 locations primarily in the southeastern United States.

"Over the next several weeks, Mike and I will be working with other members of the senior management team and the board of directors to ensure a smooth transition," said Anicetti. "We expect that business will continue as usual, and we are excited to get to work on fulfilling the company’s vision as one of the leading extreme value retailers in the country."

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Carlie C’s selects ADC for management software system

BY Katherine Boccaccio

Tampa, Fla. — Applied Data Corp. said Wednesday that regional grocery chain Carlie C’s has selected ADC’s – a provider of fresh item management, recipe management, and scales management software – InterScale Scales Management Software system.
 


Carlie C’s selected ADC’s InterScale software to host data to and from the scales in their fresh food departments. InterScale provides Carlie C’s with the ability to manage all scales data centrally, including event batch creation and management, sending network tests, re-loading scales and pulling back data for comparison reporting.

“InterScale has helped to reduce the time it takes to complete in-store tasks, including sending network tests and price adjustments,” said Rick Jones, IT director at Carlie C’s. “With InterScale, we also have visibility into everything that was produced at the scale and can compare that to what has been sold. InterScale has also allowed our choices of manufacturers to be expanded thus saving money on purchasing equipment.”

InterScale is one of three software systems that comprise InterStore, ADC’s Fresh Item Management (FIM) software suite. The other two systems are: NutriGen Recipe Manager, which provides interactive recipes for store operators for items produced or finished in stores, and the P-Cubed Production Manager, which automates, manages and tracks production in the fresh departments of grocery stores.

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