Alliance Data and Michaels of Canada to issue Air Miles reward miles
Dallas — Loyalty solution-provider Alliance Data Systems Corp. said Thursday that its Canadian coalition loyalty business has signed a new agreement with Michaels of Canada, a subsidiary of Irving, Texas-based Michaels Stores, to issue Air Miles reward miles across multiple Canadian provinces.
Building on its pilot market initiatives issuing Air Miles reward miles in Atlantic Canada since the fall of 2010 and British Columbia since September 2011, Michaels will now roll out the Air Miles reward program within its stores in Alberta, Saskatchewan, Manitoba, Ontario, and Quebec, during the third quarter.
In total, 97 Michaels stores across Canada will issue reward miles by year-end.
Wal-Mart slashes holiday layaway fee in response to customer complaints
Bentonville, Ark. — Wal-Mart Stores said Tuesday it has lowered its holiday layaway fee from $15 to $5, saying that the move is in response to customer feedback.
Customers may begin to open layaway accounts under the new fee arrangement on Sept. 15, and it runs through Dec. 14.
According to Duncan Mac Naughton, chief merchandising and marketing officer, Walmart U.S., “this is a direct response to feedback we received since announcing this year’s Holiday Layaway program. [It] makes Walmart more competitive in the marketplace.”
Saks, Facebook, Express, Kate Spade New York execs named to Shop.org board
Washington, D.C. — Shop.org, the digital division of the National Retail Federation, on Tuesday announced the addition of new executives to its board of directors and welcomed back three incumbents.
Newly elected shop.org board members include: Brad Brown, senior VP e-commerce and direct sales, REI; David Brussin, CEO and founder, Monetate; Michael Burgess, president, Saks Direct; Peter Cobb, co-founder, executive VP, eBags; Kevin Ertell, VP e-commerce, Sur La Table; Nicolas Franchet, head of e-commerce, global vertical marketing, Facebook; Lisa Gavales, executive VP and CMO, Express; Billy May, VP, e-commerce and customer marketing, Abercrombie & Fitch; Sucharita Mulpuru, VP and principal analyst, Forrester Research; Johanna Murphy, VP e-commerce, Kate Spade New York; and John Rogers, VP/general manager global e-commerce, Under Armour.