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Ann Inc. supply chain exec joins Neiman Marcus

BY Dan Berthiaume

Dallas — Michael West has joined Neiman Marcus Group Inc as senior VP, distribution, logistics and fulfillment. West joins Neiman Marcus from Ann Inc., where he was senior VP, global logistics and distribution. He spent more than 12 years with Target Corp., where he held various positions, including VP, global logistics.

"Mike has more than 20 years of executive and global experience in logistics, distribution, and fulfillment, as well as store management," said Karen Katz, president and CEO of Neiman Marcus. "His leadership, experience, and vision will be a welcome addition to the Neiman Marcus Group team."

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Salsarita’s Fresh Cantina selects Micros enterprise platform

BY Dan Berthiaume

Charlotte, N.C. — Salsarita’s Fresh Cantina, a Mexican fast casual concept, has selected Micros Simphony Enterprise Solution for all corporate locations. In conjunction with Simphony POS, Salsarita’s is deploying Micros Simphony’s Reporting, Labor, Inventory, Loyalty, and Online Ordering modules.

The solution is hosted in the Micros Data Center. After a year-long evaluation process, Salsarita’s selected Micros Simphony due to its cloud platform. With a single centralized database, Salsarita’s will benefit from standardization across all locations, as well as enterprise management of the database and a single-source solution for loyalty, gift, customer relationship management, inventory management, online ordering, and labor management.

Simphony is built upon a web services architecture and offers a complete set of reporting, auditing, and analytics tools, Simphony is designed to deliver the information necessary to efficiently operate a business in real time.

"We have a very aggressive growth strategy in place for the next three to five years, and we feel very strongly that Micros Simphony is the next generation solution that can support our rapid expansion," stated Phil Friedman, CEO of Salsarita’s. "Maintaining a centralized enterprise solution, comprising point of sale, loyalty, inventory, online ordering, and labor management, will allow our restaurants and franchisees to focus on providing a great dining experience instead of the day-to-day operational requirements."

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Rite Aid unveils new health management program

BY CSA STAFF

Rite Aid introduced a new program, dubbed Rite Aid Health Alliance, which is a health management collaboration among various healthcare providers that provides comprehensive care and support to individuals with chronic and poly-chronic health conditions and helps them achieve health improvement goals established by their physicians.

Rite Aid’s Health Alliance integrated care model is a first for the drug store industry, the retailer stated, as it uniquely leverages the combined expertise of community pharmacists along with specially trained in-store healthcare coaches.

“At Rite Aid, we’re committed to actively working with our customers to keep them well and that includes developing new ways to improve access to high-quality healthcare,” stated Rite Aid chairman and CEO John Standley. “Through our innovative Rite Aid Health Alliance program, we will help patients with the resources and support necessary to successfully manage their conditions and improve their overall health and wellbeing.”

Through Rite Aid Health Alliance, patients with chronic and poly-chronic conditions, like congestive heart failure, COPD, high cholesterol and diabetes, are recommended to the program by their primary care physician. Rite Aid pharmacists and specially trained care coaches, located in Rite Aid pharmacies, work with the physician and patient on an on-going basis to improve the patient’s overall health and self-management abilities. The care team members collaborate with the patient to establish health goals, eliminate barriers and create a personalized health care action plan in coordination with the patient’s physician.

In addition to Buffalo, N.Y., Rite Aid has also established Rite Aid Health Alliance partnerships with High Point, N.C.-based Cornerstone Health Care and Glendale, Calif.-based Apollo Medical Holdings to provide these services in select Rite Aid pharmacies in Greensboro and High Point, N.C., and the greater Los Angeles area, respectively. Since its inception, Rite Aid Health Alliance has delivered during this pilot period over 2,300 coaching visits to almost 1,500 enrolled patients.

In these markets, Rite Aid provides the care coaches on the team through a partnership with Health Dialog, a provider of healthcare patient support, analytics and decision support. Health Dialog coaches will be available in Rite Aid pharmacies, and specialize in behavior change to help patients address lifestyle health issues.

“We are excited about the results of the program to date and believe it presents a significant opportunity to deliver improved health outcomes for those who need them most. We look forward to bringing this unique healthcare model to more Rite Aid markets and customers in the future,” Standley added.

“As a physician, I know firsthand how much patients here in Buffalo with chronic conditions like diabetes and hypertension can benefit from having personalized and frequent contact with their very own healthcare team,” added Dr. Raul Vazquez, president of Greater Buffalo United Accountable Healthcare Network. “Rite Aid’s Health Alliance program serves as an extension of my practice, providing my patients with convenient access to supportive healthcare coaching outside my office. Since partnering with Rite Aid, we’re already seeing some early improvements in the health of my patients and I am looking forward to continued participation in this program.”

The full range of services available to patients participating in Rite Aid Health Alliance includes medication compliance support; comprehensive medication reviews and reconciliation; nutrition and weight management information; disease education; exercise coaching and tobacco cessation support. Records of all interactions, which occur in Rite Aid pharmacies, as well as updates from the physician, are stored electronically, along with patient profiles including medications and lab results. This supports continuity of care and provides convenient access of information to other members of the patient’s healthcare team.

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