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Automate recruiting and onboarding

BY CSA STAFF

An automated applicant-tracking system is helping Liz Claiborne drain significant cost out of employee recruiting and onboarding. The chain implemented the system, from ICIMS, as part of its plan to manage expenses.

“We use the ICIMS Talent Platform’s Applicant Tracking function, which automates and streamlines the recruiting process,” said Helene Richter, director of talent operations for Liz Claiborne, New York City. “People choose an applicant-tracking tool to streamline process. But you have EEO and compliance issues that you need to streamline as well.” The applicant-tracking function did both.

“Being able to post jobs on the Internet has allowed us to avoid agency fees,” said Richter. (Agency fees run 20% to 30% of the total cost of new employees.)

The system also has helped Liz Claiborne reduce the amount of paper it uses on forms and hiring packets, and almost eliminated mailing costs.

“In paper alone, we are saving thousands of dollars a year. And where we used to spend hundreds of thousands of dollars on mailing costs to send new employees their hiring packets, we are able to save all of that by having those forms online,” Richter said.

The system also has increased employee efficiency. New hires fill out all paperwork online prior to the employment start date, eliminating those two or three days on the job filling out new-hire forms. Now, new associates hit the ground running.

“Multiply those newly productive days by the number of employees you have, and that translates into a huge dollar savings,” Richter said.

Liz Claiborne uses the ICIMS Applicant Tracking System for all of its divisions, including Kate Spade, Juicy, Lucky Brands and its namesake company, but manages it from one central database, resulting in an improved candidate experience, better communication between applicants, managers and vendors, reduced time-to-fill and decreased cost-per-hire.

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Brown named to PepsiCo board

BY CSA STAFF

PURCHASE, N.Y. PepsiCo announced the election of Shona Brown to its board of directors.

Brown is SVP business operations of Google, a position she has held since 2006. From 2003 to 2006 she served as VP business operations of Google, where she led internal business operations and people operations.

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NPD: Teen music spending down in ’08

BY CSA STAFF

PORT WASHINGTON, N.Y. According to The NPD Group, a leader in market research for the entertainment industry, teens (age 13 to 17) acquired 19% less music in 2008 than they did in 2007. CD purchasing declined 26% and paid digital downloads fell 13% compared with the prior year.

In the case of paid digital downloads, 32% of teens purchasing less digital music expressed discontent with the music that was available for purchase, while 23% claimed to already have a suitable collection of digital music. Twenty-four percent of teens also cited cutbacks in overall entertainment spending as a reason for buying fewer downloads.

The downturn in paid music acquisition was matched by a downturn in the quantity of tracks downloaded from peer-to-peer (P2P) networks, which fell 6% in 2008. The number of teens borrowing music, either to rip to a computer or burn to a CD, fell by 28%.

“While we expected to see the continued decline in CD purchasing among teens in NPD’s music tracking surveys, it was surprising to see that fewer teens downloaded music from P2P sites or borrowed them from friends,” said Russ Crupnick, entertainment industry analyst for The NPD Group. “These declines could be happening due to a lack of excitement among teens about the music available, but it could also reflect a larger shift in the ways teens interact with music, given that so much music is now available whenever and wherever they want it.”

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