REAL ESTATE

Bahama Breeze to open first unit in Virginia

BY Staff Writer

Woodbridge, Va. — Island-inspired restaurateur Bahama Breeze will make its Virginia debut with a freestanding location at Potomac Mills, the largest outlet and value retail shopping destination in Virginia.

The new location will be adjacent to The Cheesecake Factory and a first-in-market Bobby’s Burger Palace opening this November in a new plaza to be developed on the south side of Potomac Mills.

The trio of freestanding restaurants will open adjacent to Potomac Mills’ main entrance between AMC Potomac Mills 18 Theatres & Imax and Costco.

Potomac Mills features Bloomingdale’s – The Outlet Store, Last Call by Neiman Marcus, Nordstrom Rack, Saks Fifth Avenue OFF 5TH, True Religion Outlet, Michael Kors Outlet, Talbots Outlet, Tommy Bahama Outlet, Polo Ralph Lauren Factory Store, J.Crew Factory and Ann Taylor Factory Store. It is a Mills/Simon brand.

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Publix, Sam’s Club, Hy-Vee earn top marks for customer service

BY CSA STAFF

WABAN, Mass. — Publix, Hy-Vee, H.E.B., Sam’s Club, ShopRite, Aldi, Giant Eagle and JCPenney were among the highest-rated companies for customer service, according to new research from the Temkin Group.

Other companies earning top marks included Chick-fil-A, credit unions and Starbucks. Meanwhile, companies with the lowest ratings included Charter Communications, Time Warner Cable, Comcast, Citibank, Qwest, Cigna, and Bank of America.

Among the winners, grocery chains were the only industry to earn a "strong" rating. Retailers, fast food chains, appliance makers, and investment firms round out the top five. But consumers gave very low ratings to TV service providers and Internet service providers.

"Customer service is a critical moment of truth for many customers. It’s nearly impossible to deliver an overall great customer experience if you don’t get customer service right," states Bruce Temkin, author of the research and managing partner of Temkin Group. Temkin goes on to say: "It’s very encouraging to see that most companies have made improvements between 2011 and 2012."

The 2012 Temkin Customer Service Ratings is based on a survey of 10,000 U.S. consumers in January that covers the following 18 industries: airlines, appliance makers, auto dealers, banks, car rental agencies, computer makers, credit card issuers, fast food chains, grocery chains, health plans, hotel chains, insurance carriers, Internet service providers, investment firms, parcel delivery services, retailers, TV service providers, and wireless carriers.

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REAL ESTATE

Five new retailers to open at Naperville Crossings

BY Staff Writer

Naperville, Ill. — Oakbrook Terrace-based Mid-America Asset Management said that five retailers have been signed at Naperville Crossings in Naperville, Ill., totaling nearly 9,400 sq. ft. In addition, three retailers have recently renewed at the center totaling 4,200 sq. ft.

Tide Dry Cleaners leased 3,260 sq. ft. with plans to open a drive-thru dry cleaning service in the first quarter of 2013, becoming the first location in Illinois.

TCBY leased 1,833 sq. ft. and will occupy space with Tide in a two-tenant building scheduled for an October 2012 delivery.

Paris Bistro signed a lease for 1,600 sq. ft., assuming space formerly occupied by The Corner Shoppe. The bistro plans to open in June 2012. Go Green Baby Co. signed a lease for 1,500 sq. ft. and opened Go Green Baby! in May.

WineStyles signed a new five-year lease for 1,200 sq. ft.

Renewing their leases were Rocky Mountain Chocolate Factory, Elegance Underneath and California Closets.

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H.Hashimamlar says:
Nov-16-2012 08:27 am

This subject has impressed me
This subject has impressed me for quite some time. I have just started researching it on the Internet and found your post to be informative Share It

H.Hashimamlar says:
Nov-16-2012 08:27 am

This subject has impressed me for quite some time. I have just started researching it on the Internet and found your post to be informative Share It

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