OPERATIONS

Barnes & Noble names senior-level ops/customer service exec

BY CSA STAFF

New York City Barnes & Noble said Tuesday that it has named Dan Gilbert as executive VP, operations and customer service.

Gilbert will be responsible for managing the company’s warehousing and fulfillment to the 723 Barnes & Noble bookstores, customer service operations, the company’s BN.com direct-to-consumer operations, and the end-to-end supply chain for the company’s nook product line.

Gilbert joins Barnes & Noble from Cisco Systems where he was the VP customer operations.

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Target selects DemandTec for assortment optimization

BY CSA STAFF

SAN MATEO, Calif. Target has selected DemandTec’s nextGEN Assortment Optimization software service to further tailor and localize its assortments, DemandTec reported.

The Assortment Optimization software enables retailers to optimize assortments across multiple categories, taking into account shopper insights and preferences.

 

 

“Like pricing in recent years, assortment planning has permanently changed. Rank reports and basic analytics simply don’t provide major retailers with the right insights they need to optimize and localize assortments for different store clusters, store layouts, and customer segments,” said Dan Fishback, president and CEO of DemandTec. “Target selecting DemandTec’s Assortment Optimization is a testament to this change and we are honored to further expand our strategic relationship with such an innovative industry leader.”

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Capturing the Twi-hards

BY CSA STAFF

Target is looking to take a bite out of the “Twilight” competition, by offering its selection of exclusive merchandise and promoting all things “New Moon” on its Web site.

The retailer, like Walmart, is offering its own “exclusive” DVD version of The Twilight Saga: New Moon along with clothing, toys and other items related to the popular film.

 

Target stopped at going the length Walmart has to garner Twilight fans. Walmart is featuring limited-time “Twilight Saga Shops” in its stores that, in addition to including the DVD and themed merchandise, showcases food and other items to complete a movie viewing experience.

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