OPERATIONS

Bashas’ selects KSS Retail for price optimization

BY Staff Writer

Cincinnati — Bashas’ Family of Stores, which operates than 120 supermarkets throughout Arizona, will work with KSS Retail to model, measure and implement pricing strategies for its Bashas’ and Food City banners.

“Our goal is to provide our customers with a superior shopping experience,” said Robert Ortiz, Bashas’ VP sales and marketing. “Working with KSS Retail will give us the ability to better understand our customers and what’s most important to them.”

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OPERATIONS

Cabela’s rolling out PayItFast service for in-store payment processing

BY Staff Writer

Sidney, Neb. — Cabela’s and US Dataworks announced the introduction of PayItFast for accepting Cabela’s Club Visa card payments in all Cabela’s U.S. stores.

The Cabela’s Club Visa card is issued by World’s Foremost Bank, a wholly owned subsidiary of Cabela’s. PayItFast, a new payment service provided by US Dataworks, is designed as a faster way for customers to make payments on Cabela’s Club cards while visiting any Cabela’s U.S. retail store. The service was piloted in five Cabela’s retail stores in mid-September and was expanded to all 32 Cabela’s U.S. retail stores in late October.

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Uniqlo keeps checkout line moving with queuing system

BY Staff Writer

New York City — Uniqlo, the fast-growing apparel retailer from Japan, has implemented queue management systems from Lawrence, a Tensator Group Company, at its two new flagships in New York City (Fifth Avenue and 34th Street).

The custom-designed sleek, stainless steel Tensabarrier guidance system is designed to echo the ultra-modern store interior while helping guide customers easily through the checkout process and increase efficiencies in customer flow.

“The entire store is designed with customer service in mind,” said Shin Odake, Uniqlo USA CEO. “The custom Tensabarriers allow our associates to check out customers in a quick and efficient manner. We don’t like to have long lines in our stores as it’s just not in the best interest of our customers.”

Both new Manhattan locations have three floors with separate cash register banks. Uniqlo leverages the fixed custom designed stainless steel Tensabarrier post and oval beams to help guide and speed customers to the next available register attendant.

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