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Blockbuster Gives Free Rentals to Netflix Clients

BY CSA STAFF

Los Angeles, Blockbuster began offering free in-store rentals to subscribers of on-line rival Netflix on Tuesday as it tries to take market share from Netflix and reach its year-end subscriber goal, according to a report by Reuters. Netflix subscribers can get one free rental at Blockbuster stores for each address label they bring in from their Netflix mailing envelopes.

The offer to Netflix subscribers, which runs until Dec. 21, comes after Blockbuster began allowing subscribers to its own on-line rental service to swap DVDs they received in the mail at Blockbuster stores.

The program, called Total Access, highlights the main difference between the two competitive services: Blockbuster has stores where consumers can immediately satisfy a desire for a particular movie.

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New Blog Entry: Merry Customer Service

BY CSA STAFF

Check out the latest blog entry “Merry Customer Service” by clicking on the RetailView banner on the homepage.

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Ann Taylor Comp-Store Sales Down 4.3%

BY CSA STAFF

New York City, Ann Taylor Stores Corp. on Thursday said comp-store sales declined 4.3% in November. For the four weeks ended Nov. 25, the company’s flagship Ann Taylor stores posted a 3.4% decline in comp-store sales, while its Ann Taylor Loft stores posted a 7.7% decline.

In the year-ago period, the stores posted comp-store sales gains of 18.6% and 10.2%, respectively. Total monthly sales increased 2.1% to $186.4 million from $182.5 million a year ago. By segment, Ann Taylor stores contributed $73.3 million in sales, while Ann Taylor Loft stores generated $86.2 million.

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