OPERATIONS

Bon-Ton announces board changes; Bergen named chairman

BY Katherine Boccaccio

York, Pa. — Following recent news that Bon-Ton Stores president and CEO Bud Bergren would be stepping down and succeed by former Lord & Taylor CEO Brendan Hoffman, the retailer said Tuesday that, effective Feb. 7, Bergen will become chairman of the board.

Hoffman will become a director of the company. Former executive chairman, who recently resigned that title, will remain on the board as strategic initiatives officer.

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OPERATIONS

Sainsbury’s selects Kronos workforce management solution

BY Katherine Boccaccio

Chelmsford, Mass. — Workforce management solution-provider Kronos Inc. said Tuesday that Wokingham, U.K.-based Sainsbury’s has selected the Kronos solution to control labor costs and improve workforce productivity.

The Kronos solution will manage the time and attendance and scheduling of more than 150,000 associates in more than1,000 locations across the United Kingdom.

Prior to selecting Kronos, Sainsbury’s managed time and attendance and scheduling through a blend of manual and partially automated processes.

“Kronos software will help us manage and allocate our labor in store and pay our colleagues more effectively, while allowing us to benefit from simplifying our current processes,” said Rob Fraser, IT director, Sainsbury’s.

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News

Brooks Brothers selects Fluid Inc. product customization platform

BY Katherine Boccaccio

San Francisco — Digital shopping solution-provider Fluid Inc. said Tuesday that it has been selected by Brooks Brothers to leverage Fluid Configure, its product customization platform, to offer its online shoppers custom-tailored shirts and suits.

Brooks Brothers will leverage the technology to create a personalized and engaging shopping experience that will enable customers to tailor product to their exact fit and style preferences.

“We are creating a more elevated and efficient environment on our website for our customizable product,” said Marko Bon, global director of user experience at Brooks Brothers.

The goal, said Bon, is to raise the bar in personalization, and develop the best possible experience for online shoppers. For example, Fluid will create more efficient methods for monogramming shirts and more engaging and intuitive ways of presenting shirt swatches to customers.

“The challenge will be striking a balance between our expansive library of fabric swatches while not overwhelming the interface,” added Bon.

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