ECOMMERCE

‘Bounceback Tuesday’ further extends Cyber Week

BY Deena M. Amato-McCoy

More holiday shoppers grabbed Cyber Week deals this year than ever before — and retailers are eager to keep up the momentum.

Consumers set new records for online sales this year across Black Friday and Cyber Monday, marking a 15.7% year-over-year (YoY) increase in transactions compared to online holiday sales last year. However, there is another day contributing to this increase: Bounceback Tuesday — the day following Cyber Monday where advertisers are actively re-engaging shoppers to drive additional sales.

This observation was presented in research from marketing technology firm Criteo. The company analyzed 29.9 million online transactions across more than 350 retailers during the 2016 Black Friday, Cyber Monday and Bounceback Tuesday shopping holidays.

According to Criteo, retailers drove the bargain hype long past Black Friday and into Bounceback Tuesday — and shoppers were happy to take advantage of sales that spread further into the week. Bounceback Tuesday saw steady growth in 2016, with a 14.8% YoY increase in transactions, and a 10.1% YoY increase in shoppers.

This early-week shopping event definitely appealed to mobile shoppers as mobile conversions increased 5.8% YoY. However, tablet shopping saw the steepest decline on Bounceback Tuesday, decreasing 12.3% YoY, data showed.

Of course, retailers were not just “lucky” to drive these sales. To ensure this mid-week success, omnichannel retailers need to leverage mobile commerce opportunities.

“Not only are record numbers of users now transacting directly on smartphones, but these users are also leveraging the smart phone to research transactions that ultimately materialize later on other devices,” said Jaysen Gillespie, head of data science and analytics at Criteo. “Marketers and marketing vendors who can correctly connect users across devices, via their own cross-device identity or the use of a third-party open-system identity graph, will boost marketing efficiency and gain valuable insights on the path-to-purchase.”

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ECOMMERCE

Matchesfashion.com redefines ‘fast fashion’

BY Deena M. Amato-McCoy

Luxury retailers are not advocates of fast fashion, but Matchesfashion.com’s new service gives the term a new meaning.

A pure-play brand synonymous with an edit of over 400 established and emerging designers, Matches.fashion wants to get its luxury fashion into its shoppers hands faster. By levering CitySprint’s On the Dot service, Matchesfashion.com is making this a reality by delivering merchandise to shoppers in London within 90-minutes, according to WWD.com.

The service, which launches Dec. 5, will make deliveries between 8 a.m. and 10 p.m.

To read more, click here.

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REAL ESTATE

CBRE announces two key hires

BY Al Urbanski

Adam Cummings, an 18-year veteran of retail leasing, has been named senior VP and retail occupier practice leader at CBRE. Cummings will direct retail representation in the mall sector.

The company also announced the return of Matt Kircher as managing director and executive VP of its San Francisco office. Kircher began his real estate caeer at CBRE in the 1990s.

Kircher built his reputation as a leader in Bay Area retail leasing with Terranomics, now part of Cushman & Wakefield. He spent the last 18 years with that company, rising to managing principal of its San Francisco office.

Cummings headed his own firm, Cummings Retail Consulting, for the past four years.


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