OPERATIONS

Canada’s Jean Coutu Group selects Microsoft Dynamics for Retail

BY Marianne Wilson

Redmond, Wash. — Canadian pharmacy retailer The Jean Coutu Group Inc. has selected Microsoft Dynamics for Retail to manage all its retail operations, from its headquarters down to the point-of-sale devices in stores. Jean Coutu will deploy Microsoft Dynamics to more than 400 stores, 3,000 POS systems and 11,500 devices with implementation to start in 2014.

"We knew we wanted a system that we could scale for future growth and gave people across the company the information they need to do their jobs. Microsoft Dynamics provides that flexibility along with an easy, familiar interface," said Alain Boudreault, VP and chief information officer, Jean Coutu Group. "This will help us better serve our customers now and in the future."

Jean Coutu employs more than 19,000 people and operates a network of more than 400 franchised stores in the Canadian provinces of Quebec, New Brunswick, and Ontario, under the banners of PJC Jean Coutu, PJC Clinique, PJC Sante and PJC Sante Beaute. Besides running these retail operations, the company also responds to the needs of its franchise network by providing an array of technical and professional support services, as well as the supply, warehousing and delivery of products.

Jean Coutu needed a new, integrated system to manage its retail operation because its current system was reaching the end of its life, and wanted one solution to cover the whole spectrum of retail operations. As the selection process began, Jean Coutu managers discovered that one solution for all their needs was nearly impossible to find, and they decided to consider two solutions: one for the retail headquarters and store management, and one for the POS. But they found that Microsoft Dynamics for Retail would meet all of its needs in one solution.

"The fact that Microsoft is providing us with an end-to-end solution makes it so much easier to envision our future technology plans and the future of our retail business," Boudreault said. "We are also considering deploying Windows tablets as part of our overall mobile POS strategy and are excited at the potential Microsoft can bring to PJC."

keyboard_arrow_downCOMMENTS

Leave a Reply

No comments found

TRENDING STORIES

Polls

Are you hiring seasonal employees this year?

View Results

Loading ... Loading ...
OPERATIONS

Lowe’s Canada announces executive changes

BY Staff Writer

Toronto — Lowe’s Canada announced it has completed changes to the company’s senior leadership team and is positioned to continue to grow the company across Canada.

The new appointments include:

Nick Padovano was appointed to the newly created position of head of operations and supply chain.. Most recently, he was senior VP, store operations at The Bay/Lord and Taylor.

Igor Halencak was appointed to the newly created position of head of merchandising and marketing. Most recently, Halencak was senior VP, home, hardlines and major appliances at Sears Canada.

Tony Tutolo was appointed to the newly created position of head of finance and administration. Most recently, Tutolo was VP of finance, risk and information technology at the Beer Store and Brewer’s Distributed Limited.

keyboard_arrow_downCOMMENTS

Leave a Reply

No comments found

TRENDING STORIES

Polls

Are you hiring seasonal employees this year?

View Results

Loading ... Loading ...
OPERATIONS

Former OfficeMax and Office Depot executive joins Snap36

BY Dan Berthiaume

Chicago — Retail industry veteran Steve Embree has joined the executive leadership team of spin photography services and solutions provider Snap36 as director of business development. Embree is responsible for driving business development and go-to-market strategies for Snap36 across both B2C and B2B markets.

Embree spent six years as the executive VP of merchandising and e-commerce at OfficeMax, where he was responsible for the development of strategic merchandising plans and repositioning the merchandising portfolio. Embree also spent 16 years at Office Depot in a number of leadership positions, including executive vice president of merchandising and replenishment. He has additional experience in running successful business development programs for retail start-ups, supply chain management, and management consulting.

keyboard_arrow_downCOMMENTS

Leave a Reply

No comments found

TRENDING STORIES

Polls

Are you hiring seasonal employees this year?

View Results

Loading ... Loading ...