OPERATIONS

CEO of Loehmann’s to appear on ‘Undercover Boss’

BY Marianne Wilson

New York — Steven Newman, CEO of Loehmann’s, will appear on CBS’s popular television show, "Undercover Boss," on Friday, Oct. 4 (8 p.m.-9 p.m., ET/PT).

The executive of the original off-price retail chain, with 39 stores in 11 states, went undercover in a few stores around the country in a variety of roles, including order processing at the Loehmann’s distribution center, visual merchandising, personal shopper, and sales associate.

"The various roles I took on provided critical reminders, like how many steps actually go into processing one online order for a customer, and that you can’t take for granted that the communication you drive always makes its way to all the associates in all of our stores," said Newman.

During the course of the show, the CEO had the opportunity to make several lucky employees’ dreams come true.

"It was incredibly rewarding to be able to impact those people’s lives in a personal way. On a professional note, this experience also provided me the chance to transfer the success of how one associate used technology to be more effective, to others in her role," Newman said.

Newman’s decision to go undercover stemmed from his first love of spending time in stores combined with the opportunity to do so unrecognized and, as such, see what really goes on. For a preview of Newman’s episode, click here.

keyboard_arrow_downCOMMENTS

Leave a Reply

No comments found

Polls

Consumer confidence is high. Is that reflected in your stores’ revenues?

View Results

Loading ... Loading ...
STORE SPACES

President George W. Bush to give opening keynote at SPECS

BY CSA STAFF

New YorkChain Store Age will celebrate its 50th annual SPECS show with a very special opening keynote: A Conversation with President George W. Bush.

The 43rd president of the United States will give the keynote at SPECS, the industry’s premier store development and facilities event, on Monday, March 10, 2014, at the Gaylord Texan Hotel, Grapevine, Texas. The full conference will run March 9 – 12, 2014.

For more information and to register for SPECS, click here.

keyboard_arrow_downCOMMENTS

Leave a Reply

No comments found

Polls

Consumer confidence is high. Is that reflected in your stores’ revenues?

View Results

Loading ... Loading ...
REAL ESTATE

JC’s 5 Star Outlet going out of business

BY Dan Berthiaume

Columbus, Ohio — JC’s 5 Star Outlet, formerly the outlet store division of J.C. Penney, is winding down operations and closing its 15 stores. "Going out of business" sales will start Wednesday, offering shoppers deeper discounts than the usual outlet prices of 25% to 75% off retail.

The 5 Star Outlet stores, which had been designated for closure by J.C. Penney, were acquired by SB Acquisitions in October 2011, and rebranded JC’s 5 Star Outlet.

Glen Gammons, the former head of the JCPenney Outlet Store Division, and CEO of JC’s 5 Star Outlet, said closing the stores was a painful decision.

"The closing of the Outlets was necessitated by the precipitous decline of sales," Gammons said. "After exploring all the alternatives, we could no longer incur the losses resulting from the continued operation of the Outlet stores."

keyboard_arrow_downCOMMENTS

Leave a Reply

No comments found

Polls

Consumer confidence is high. Is that reflected in your stores’ revenues?

View Results

Loading ... Loading ...