OPERATIONS

Cole Haan selects Opterus to improve store communications and operations

BY Staff Writer

Toronto — Opterus Inc., a leading provider of cost-effective, web-based store communications and task management solutions, announced that luxury retailer Cole Haan has selected Opterus’ Store Ops-Center as its communications and task management solution.

“We operate over a hundred stores across the united states, so having access to a reliable and easy-to-use store communications portal is critical to maintaining seamless day-to-day store operations,” said Andrea Barcia, manager, retail communications, Cole Haan. “We chose Opterus because they truly understand the needs of a specialty retailer. The Opterus team has provided us with world-class service and support as we prepare to implement the solution, and we look forward to expanding the functionality of our store portal as the Store Ops-Center solution adds additional capabilities.”

Opterus’ Store Ops-Center is an intuitive cloud solution designed specifically for retail to simply and effectively manage and execute store tasks and communications. The solution measures and increases operational compliance, communicates corporate policy, manages day-to-day objectives and tasks, and handles issues between corporate office and store locations. It is designed to allow for rapid implementation and strong user acceptance.

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OPERATIONS

Target interim CEO: Customers can shop with confidence

BY Marianne Wilson

New York — John Mulligan, the interim CEO of Target, said he wants customers to know they can shop with confidence at Target. Mulligan made his remarks during a TV interview with CNN’s Poppy Harlow (See video below).

Mulligan, CFO of Target, was named as the interim CEO on Monday. He replaced company veteran Gregg Steinhafel, who departed the chain as it deals with the ongoing aftermath of its data breach.

Mulligan made it clear during the interview that even though he is only a temporary chief executive, the company will move forward as it looks for a permanent CEO.

"Interim is not idle," he said.

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OPERATIONS

Ross Stores names chief merchandising officer Barbara Rentler as new CEO

BY Katherine Boccaccio

Dublin, Calif. — Ross Stores has named chief merchandising officer and president Barbara Rentler as its next CEO, making her the 25th female chief executive to currently serve at a Fortune 500 company. She will also join the company’s board, along with COO and president Michael O’Sullivan.

Rentler will succeed Michael Balmuth, who announced nearly two years ago his intent to step down as CEO and become executive chairman, effective June 1, 2004. Ross Stores said Balmuth will continue to play an integral role on the senior management team.

Rentler has served as president and chief merchandising officer of Ross’ Ross Dress for Less division since 2009. From 2006 to 2009, she was executive VP, merchandising, with responsibility for all Ross apparel and apparel-related products. She served at Ross’ dd’s Discounts as executive VP and chief merchandising officer from 2005 to 2006. Prior to that, she held various executive and merchandising positions at the company, which she joined in 1986.

“We are delighted to announce the team which will lead Ross Stores into the future, as we seek to build on our strong record of growth,” Balmuth said. “Barbara is a gifted merchant and demonstrated leader who has been part of our company’s growth for 28 years. She has played an important role in developing an exceptional team of off-price merchants whose abilities to procure great bargains have been a key driver of our success. Her strong merchandising expertise and management skills give me great confidence that she will be an excellent CEO.”

Balmuth will remain a key member of Ross’ executive team with Jim Fassio, president and chief development officer, and Doug Baker, president and chief merchandising officer, dd’s Discounts, continuing to report directly to him.

Other promotions effective June 1 include: Lisa Panattoni to president merchandising; and Bernard Brautigan to group executive VP merchandising.

Ross Stores operates Ross Dress for Less, with 1,172 stores in 33 states, the District of Columbia and Guam. It also has 137 dd’s Discounts in 10 states.

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