OPERATIONS

Collective Brands CEO resigns

BY Katherine Boccaccio

Topeka, Kan. — Collective Brands, parent to the Payless ShoeSource and StrideRite brands, announced Wednesday that its chairman and CEO Matthew E. Rubel has resigned, effective immediately.

Rubel said in a release that he is leaving to pursue “a new chapter” in his career, and the company has offered no additional explanation.

Collective Brands said it is searching for a permanent replacement.

Rubel, who hailed from the Cole Haan division of Nike, assumed the CEO position for Collective in 2005. The company has struggled with weak customer traffic in the United States recently, although wholesale operations and international business have been bright spots.

Until it finds a permanent replacement, Collective has named its international head Michael J. Massey as interim chief. Massey is senior VP, general counsel and secretary, and leads international growth and overall business development. Massey has told the search committee he isn’t interested in permanently succeeding Rubel.

Collective Brands also named D. Scott Olivet as nonexecutive chairman.

keyboard_arrow_downCOMMENTS

Leave a Reply

No comments found

Polls

Consumer confidence is high. Is that reflected in your stores’ revenues?

View Results

Loading ... Loading ...
OPERATIONS

Macy’s tentative agreement averts strike in NYC

BY Katherine Boccaccio

New York City — Macy’s and some 4,000 of its New York-area workers said Thursday they have reached a tentative contract agreement after a night of negotiations.

The agreement, if ratified, will avert what could have been the department store chain’s first strike in nearly 40 years.

"Following an all-night negotiating session, Macy’s is pleased to have reached a tentative agreement with Local 1-S of the RWDSU on a new five-year agreement," Jim Sluzewski, Macy’s spokesman, said.

The current contract, signed in 2006, was extended by 45 days in early May and expired at midnight on Wednesday.

"We look forward to a ratification of the agreement by our associates, and to serving our customers without interruption,” Sluzewski added. “This tentative agreement reflects tremendous efforts by company and union negotiators over the past several weeks to reach an agreement that addresses the economic and business realities of the retailing industry.”

The deal will face a vote by union members, and details have not been disclosed.

keyboard_arrow_downCOMMENTS

Leave a Reply

No comments found

Polls

Consumer confidence is high. Is that reflected in your stores’ revenues?

View Results

Loading ... Loading ...
News

Editor’s Pick: Au Bon Pain

BY Marianne Wilson

Au Bon Pain is updating its brand experience with a new customer-centric design that gives the store a more distinct personality. It also makes the space easier to navigate, with the layout redesigned to speed service.

“We’re taking the customer experience to the next level,” said Sue Morelli, CEO for Au Bon Pain, which operates 318 locations in the United States and internationally. “The response we’ve been getting to our new prototype has validated our decision to accelerate our growth, including going to new markets nationally.”

The new design, by Interbrand Design Forum, Dayton, Ohio, made its debut in a remodeled store in Boston, and will be in place in 26 locations by August. The café-bakery chain has already remodeled a majority of its locations in the greater New York City area, with the redone stores generating “double-digit” sales increases, according to Morelli.

Au Bon Pain’s new look is bright, welcoming and energized with color. Communication zones clarify the offer and enable customers to build their order with speed and convenience.

“The biggest issue that we needed to address was that Au Bon Pain did not have a personality or a tone of voice,” said Tom Kowalski, VP design, Interbrand Design Forum. “When people thought of Au Bon Pain, they thought of a yellow bakery. The new concept gives the brand credit for the things that it does really well. We’ve created destinations for core competencies and we’ve made it easier for customers to navigate the experience, inviting them to buy more.”

The design establishes a clear visual and verbal style for the brand, whose signature color is yellow. It differentiates Au Bon Pain in the marketplace and makes a vibrant visual statement while leveraging and refreshing the chain’s existing color equity. Green harmonizes with the signature yellow, sending natural and garden-fresh cues, while berry hues and chocolate tones are incorporated as accents.

Modern and traditional materials are combined project a contemporary yet authentic atmosphere this is evident throughout the space, particularly with the use of subtly grained woods banded with a metal edge.

Framed text-based art provides color and texture, while delivering branded messages. Hanging glass divider panels add privacy in the seating area, where warm brown sign bands link the panels with additional messaging. Script typeface on bold color is an ownable combination and establishes an approachable voice.

In a key change, the old pencil-and-paper sandwich ordering method at the made-to-order counter is replaced with wireless devices. This new efficient system allows customers to maximize their dwell time in the space and explore Au Bon Pain’s full offerings.

The changes in the store appearance has been complemented by menu enhancements.

Au Bon Pain is ramping up its expansion. It plans to add more than 20 new locations this year, including units in such new markets such as Sacramento, Calif., and Nashville, Tenn.

To see more photos of Au Bon Pain’s new store design, click here.

keyboard_arrow_downCOMMENTS

Leave a Reply

lahmphil29 says:
Apr-28-2013 05:25 pm

Sadee Says is addicted and
Sadee Says is addicted and always has been, to the hippy-dippy, Boho Glam look that Rachel must have mentioned at least 20 times on her show last week. || designers handmade jewelry || It’s Coachella time, time to break out and celebrate Fashion, Music and style! It’s in the air, its trending, for me, Sadee, its in my heart.

duyentran607 says:
Apr-10-2013 07:54 pm

green beans
Au Bon Pain’s new look is bright, welcoming and energized with color. Communication zones clarify the offer and enable customers to build their order with speed and convenience.green beans

P.Lopez says:
Apr-10-2013 07:50 pm

Chatrandom.com
The response we’ve been getting to our new prototype has validated our decision to accelerate our growth, including going to new markets nationally. Chatrandom.com

P.Lopez says:
Apr-10-2013 07:50 pm

The response we’ve been getting to our new prototype has validated our decision to accelerate our growth, including going to new markets nationally. Chatrandom.com

J.Lavoro says:
Apr-09-2013 03:55 pm

A very interesting read and a
A very interesting read and a great post alltogether. thanks for sharing this information ads dating

J.Lavoro says:
Apr-09-2013 03:55 pm

A very interesting read and a great post alltogether. thanks for sharing this information ads dating

J.Jaak says:
Apr-04-2013 12:34 pm

Astounding and tolerable
Astounding and tolerable post. I discovered this much useful, with reference to what I was precisely scanning for. Much obliged concerning such post and please keep it like a champ. MacElroy

J.Jaak says:
Apr-04-2013 12:34 pm

Astounding and tolerable post. I discovered this much useful, with reference to what I was precisely scanning for. Much obliged concerning such post and please keep it like a champ. MacElroy

lahmphil29 says:
Feb-23-2013 03:58 pm

Great things
Really good and informative work. Let's be serious. This is the thing that inspires the current generation. I was really shocked by this. You can try to restore your relations. text your ex back

J.Hams says:
Dec-25-2012 08:22 am

craftmatic
I have a memory foam mattress and love it. I don't think its very hot, but then again my house is really cold even in the hot summers. The first night I didn't really like it but now I really, really love it. I have had it for about a year. One thing you might not knowrsg is that when they are advertised, it may say something like temperature controlled. Ect. That just means that the spot you have been laying in gets really soft and comfy. The rest of the mattress will feet a lot harder and harder to the touch. Hope that helped and made sense!!! craftmatic

J.Hams says:
Dec-25-2012 08:22 am

I have a memory foam mattress and love it. I don't think its very hot, but then again my house is really cold even in the hot summers. The first night I didn't really like it but now I really, really love it. I have had it for about a year. One thing you might not knowrsg is that when they are advertised, it may say something like temperature controlled. Ect. That just means that the spot you have been laying in gets really soft and comfy. The rest of the mattress will feet a lot harder and harder to the touch. Hope that helped and made sense!!! craftmatic

T.Tiger says:
May-30-2012 07:25 am

Next Level Experience
Taking the customer experience to the next level is a big factor in any fields. Nice post! Tax Tiger

T.Tiger says:
May-30-2012 07:25 am

Taking the customer experience to the next level is a big factor in any fields. Nice post! Tax Tiger

Polls

Consumer confidence is high. Is that reflected in your stores’ revenues?

View Results

Loading ... Loading ...