OPERATIONS

comScore names new CEO

BY Marianne Wilson

Reston, Va. — comScore promoted president Serge Matta to the role of CEO as the digital measurement firm swung to a profit in the fourth quarter.

Matta fills the position occupied by Dr. Magid Abraham who, along with Gian Fulgoni, co-founded the company. Abraham will relinquish the CEO role and serve as executive chairman of the board of directors, assuming a position currently held by Fulgoni who will become chairman emeritus. All appointments are effective March 1.

"This announcement represents the culmination of a thoughtful, multi-year succession planning process, and the board is confident that this is the right time to elevate Serge to the CEO role," said Abraham. "The company delivered strong results in 2013, and we continue to enter into powerful partnerships that we expect to drive long-term growth and profitability, many of them conceived and driven by Serge. He has clearly demonstrated the strategic thinking, leadership ability, execution skills and client relationship skills to allow comScore to capitalize on the many exciting and transformative opportunities ahead of us. At the same time, I am excited to focus my energy and passion on driving innovation and product leadership."

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OPERATIONS

Report: Most businesses fail to meet card security standards

BY Dan Berthiaume

New York – A new Verizon report has found that too many businesses, following their annual assessment for meeting the Payment Card Industry Data Security Standard, fail to maintain ongoing compliance – putting the businesses at an increased risk for data breaches, and financial and reputational damages.

The “Verizon 2014 PCI Compliance Report” indicates that payment card transactions remain a prime target for attackers, and the rate at which data breaches are occurring appears to be increasing. According to the report, in most cases, payment card data breaches are not a failure of security technology or of compliance with the Payment Card Industry Data Security Standard (PCI DSS), but rather a failure to implement appropriate compliance and security measures as intended.

However, organizations’ initial compliance with the PCI standard has shown some improvement. In 2013, more than 82% of organizations were compliant with at least 80% of the PCI standard at the time of their annual baseline assessment, compared with just 32% in 2012.

There were also regional differences due to breach notification laws, varying legal requirements and levels of adoption. The Asia-Pacific region took the top spot (75%), followed by the U.S. with 56% and Europe with 31% in meeting at least 80% of the PCI requirements.

Areas where businesses struggle the most in achieving initial compliance include: security testing (23.8%); security monitoring and the ability to effectively detect and respond to data compromised (17%); and protecting stored sensitive data (55.6%).

“We continue to see many organizations viewing PCI compliance as a single annual event, unaware that compliance needs to have a 365 day-a-year focus,” said Rodolphe Simonetti, managing director, PCI practice, Verizon Enterprise Solutions. “Anything less than 100% compliance is an issue for businesses today. We have seen time and time again that noncompliance leaves an organization open to credit card theft, which can potentially cost hundreds of millions of dollars when you factor in all the damages, not to mention lost consumer trust and the impact on brand reputation. Organizations need to rethink how they factor in maintaining a PCI-compliant environment, whether it’s devoting more resources or working with a managed security services provider.”

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360pi releases new pricing/assortment suite

BY Dan Berthiaume

Ottawa, Canada – Price and product intelligence technology vendor 360pi has launched 360insights, a suite of integrated visualizations and dashboard reports that gives retailers real-time visibility into how they can immediately increase revenues and margins through adjustments to their pricing and product mixes. Retailers can have this same visibility into their own competitor and category set and the power to identify opportunities and take meaningful actions that will drive revenues and margins.

The initial release of 360insights features five self-service dashboard reports that enable retailers to see top-level trends by competitor and category, with the ability to drill down to specific products or SKUs. For example, 360pi’s ThreatMap provides an at-a-glance demonstration of relative price competitiveness by category and retailer.

“Many retailers have struggled to find the key pricing opportunities and threats that are hidden in ever-increasing volumes of data, compromising their ability to take effective action,” said Alexander Rink, CEO, 360pi. “360insights is a real game changer for retailers that have, until now, been unable to ‘see the forest for the trees’, highlighting pricing trends across categories and competitors and delivering specific insights down to the product level that retailers can act on daily.”

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