OPERATIONS

Conn’s partners with Creative Channel toward employee training

BY Staff Writer

Los Angeles — Retail marketing firm Creative Channel Services said Tuesday that electronics retailer Conn’s will utilize the company’s CyberScholar digital platform to increase retail associate knowledge of home appliance and consumer electronics products.

With the Creative Channel solution, Conn’s employees have direct access to product information from multiple manufacturers via the Internet or over the retailer’s intranet system.

"CyberScholar is a powerful and efficient resource that arms our employees with the latest product information," said Brian Woods, executive VP of merchandising at Conn’s. "As a company that’s built a reputation for superior customer service, Conn’s is pleased to use CyberScholar to fortify our ability to deliver knowledgeable guidance to our customers."

The CyberScholar Retail network represents a digital community of more than 260,000 retail professionals in 13,000 store locations, who can use the program free of charge to learn about the products they sell each day.

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STORE SPACES

Office Depot stores hold top three energy-efficiency spots in EPA competition

BY Katherine Boccaccio

Boca Raton, Fla. — Office Depot said Tuesday that three of its stores hold the top spots for retail energy efficiency gains at the midpoint of the U.S. Environmental Protection Agency’s Energy Star National Building Competition.

The EPA has marked the midpoint of the 2011 Energy Star National Building Competition: Battle of the Buildings by releasing a list of Top Contenders for each building category, as well as the progress of all competitors. Office Depot stores in Plano, Texas, Raleigh, N.C., and Tallahassee, Fla., are the three top contenders, respectively, in the retail category.

The Plano store has experienced a 17% energy reduction at the midpoint in the competition.

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FINANCE

Tuesday Morning Q1 sales dip 1.2%

BY Staff Writer

Dallas — Tuesday Morning Corp. reported Tuesday that net sales for the quarter ended Sept. 30 edged down 1.2% to $170.7 million, compared with $172.8 million in the year-ago period.

Same-store sales for the period declined 4.1%, comprised of a 5.2% decrease in traffic offset by a 1.1% increase in average ticket.

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